Vladyslav Ponomarenko
Vancouver
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 6 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
6
6
years of professional experience
Work History
Bartender
The Pint Public House
07.2023 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Prepared garnishes by evenly slicing and pitting fruits.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Bar Manager
Nuba In Kitsilano
01.2023 - 06.2023
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Consulted with managers to organize special events and promotions.
- Improved customer service rankings by resolving issues quickly and accurately.
- Designed special drink and cocktail offerings on weekly basis as part of seasonal offerings.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Head Barista
Native's Coffee Shop
09.2022 - 01.2023
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Served customers quickly and efficiently and created strategies to prevent delays.
Head Bartender
Jamie Oliver Kitchen
06.2022 - 11.2022
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
- Consulted with managers to organize special events and promotions.
- Determined business needs by acquiring client feedback for process improvements.
- Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
- Improved customer service rankings by resolving issues quickly and accurately.
- Merged productivity initiatives while complying with restaurant policies and procedures.
Head Bartender
Kompot Cafe
04.2019 - 09.2021
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Mentored team members and coached on procedures and productivity strategies.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Trained 15 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Consulted with managers to organize special events and promotions.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
No Degree - Nautical Sciences
University of Tasmania
Launceston, Australia07.2017
Skills
- Outgoing personality
- Clear and effective communication
- Maintaining a clean bar
- Anticipating guest needs
- Recipe and menu memorization
- Service-oriented mindset
- Highly reliable
- Cash register operation
Open Work Permit
I posses an Open Work Permit and am currently residing in Vancouver
Timeline
Bartender
The Pint Public House
07.2023 - Current
Bar Manager
Nuba In Kitsilano
01.2023 - 06.2023
Head Barista
Native's Coffee Shop
09.2022 - 01.2023
Head Bartender
Jamie Oliver Kitchen
06.2022 - 11.2022
Head Bartender
Kompot Cafe
04.2019 - 09.2021
No Degree - Nautical Sciences
University of Tasmania
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