VLADYSLAV POLIAKH
Toronto,ON
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
6
6
years of professional experience
Work History
CASHIER-SUPERVISOR
"FRESHCO"
07.2022 - Current
- Built positive relationships with customers to increase repeat business.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Assigning tasks to employees, releasing employees for their breaks in a timely manner.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
DEALER
"CASINO - ORIGINAL SPIRIT"
08.2021 - 02.2022
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
- Adhered to company and game policies as well as state and federal regulations.
Bartender
NIGHT CLUB "EUPHORIA"
07.2021 - 09.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
CAFE "DAMASK"
06.2017 - 11.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Junior Specialist Degree - Emergency Medicine
Dnipro Basic Specialized Medical College
Dnipro, Ukraine01.2020
High School Diploma -
High School #118
Dnipro, Ukraine05.2017
Skills
- Complaint Resolution
- Workflow Coordination
- Resource Allocation
- Staff Training
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Professional Working
Czech
Professional Working
Timeline
CASHIER-SUPERVISOR
"FRESHCO"
07.2022 - Current
DEALER
"CASINO - ORIGINAL SPIRIT"
08.2021 - 02.2022
Bartender
NIGHT CLUB "EUPHORIA"
07.2021 - 09.2021
Bartender
CAFE "DAMASK"
06.2017 - 11.2020
Junior Specialist Degree - Emergency Medicine
Dnipro Basic Specialized Medical College
High School Diploma -
High School #118
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