Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
● Prepare and serve food and beverages to customers
● Greeted and accommodated guests, building positive experience from first interaction
● Used focus and memorization skills to keep track of tables and remember orders
● Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
● Encouraged guests to buy additional items such as appetizers, drinks, and desserts
● Prioritized multiple tasks in dynamic environment and stayed calm and composed
● Informed kitchen of special dietary needs or requests, delivering personalized meal options
● Served high customer volumes during special events, nights, and weekends
● Kept bar presentable and well-stocked to meet customer needs
● Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
• Directed guests to their tables
• Performed daily tasks, such as setting tables, serving food and cleaning restaurant
• Expert knowledge of restaurant menu and daily specials
• Handled money and used payment system to input orders and print bills
• Trained new staff and assisted in hiring process
● Assisting the manager in organizing, planning and implementing strategy
● Ensure store schedules and objectives are met by employees monitor and maintain store inventory
● Handling complaints from customers
● Create reports, analyze and interpret retail data, like revenues, expenses and competition
● Coordinate daily customer service operations (e.g - Sales processes, orders and payments
● Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
● Rotated merchandise and displays to feature new products and promotions
● Smart Serve (2022)