Vladyslav Bezborodko

• Created technical specification (Full and MVP) for new SaaS which provided service to create and e-sign documents using word (.docx) templates
• Created and tested hypotheses using HADI cycle and scored them using RICE
• Defined the target audience and created a client profile using JTBD
• Operated developers team using Scrum and Jira with 4 developers (Java/JS) and 1 QA
• Created new prototype slides and edited existing via Figma and Adobe XD
• Made pre-sales, presentations, instructions for upcoming service.
• Made key metrics for product tracking.
• Created sales kits for sales department.

• Supported and improved the existing product of the company, the integration module between the user's accounting system (1C) and the company's online platform.
• Made a new version of product which included REST API support and had faster data exchange rates about 30%
• Completed a new product design based on customer's experience using CJM
• Organized a workflow in developers team with 2 developers (1C) and 1 QA using Scrum and Jira, prioritized tasks via scrum poker scoring.
• Updated product with features for integrators, which made integrations easier and increased amount of per-month integrations from 4 to 6 per employee (in average)
• Analyzed competitor's product to implement better practices.
• Made comparing maps to highlight the benefits for sales departments.

• Did integrations between user's accounting system and Government system via company's SaaS platform
• Analyzed user's system abilities for integration, requirements and resources needed to complete tasks.
• Created user stories and To Do tasks for developers using YouTrack and Jira.
• Made Quality Assurance of completed tasks before implementing (functional, end-to-end, acceptance, performance tests)
• Integrated to Government system (Mercury) using SOAP and REST API
• Provided technical support to complex integrated clients
• Created XSLT conversion maps (functional programming language) to convert XML to different formats: XML, EDIFACT, TXT, etc.
• Made BPMN schemes to visualize workflow processes

Monitored system stability and workflow using designated software

Used existing and created new check templates for Zabbix

Extracted and analyzed logs via command line and Grafana
Created bash scripts for daily routine tasks
Created complex SQL queries to simplify data retrieval for technical support staff