Moriia Gorelov Matusova
Winnipeg,MB
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Timeline
Deputy Manager
Teva Nature Store "Nitzat Haduvdevan"
02.2021 - 03.2023
Cashier
Teva Nature Store "Nitzat Haduvdevan "
11.2020 - 02.2021
Alternative Medicine Specialist
Self Employed Services
06.2016 - 11.2020
Employment Specialist
Krivoy Rog Employment Center
10.2012 - 03.2014
Estimator
Construction Company
09.2010 - 08.2012
Diploma Quality Assurance - QA Automation
SVCollege
Basic Training Diploma - International Management And Marketing
Ariel University
Masters In Administrative Science - Management
Royal University of Economics
Summary
Proven track record in enhancing performance and customer satisfaction at Teva Nature Store "Nitzat Haduvdevan". Skilled in administration and staff development, demonstrated through effective coaching and strategic problem-solving. Achieved significant improvements in operations management and money handling, leading to increased client trust and repeat business.
Skills
- Administration skills
- Staff Training and Development
- Decision-making capabilities
- Performance Improvements
- Operations Management
- Money Handling
Work History
Deputy Manager
Teva Nature Store "Nitzat Haduvdevan"
02.2021 - 03.2023
- Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
Cashier
Teva Nature Store "Nitzat Haduvdevan "
11.2020 - 02.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Alternative Medicine Specialist
Self Employed Services
06.2016 - 11.2020
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Employment Specialist
Krivoy Rog Employment Center
10.2012 - 03.2014
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
- Updated client records to reflect personal information, qualifications and career aspirations.
Estimator
Construction Company
09.2010 - 08.2012
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
Education
Diploma Quality Assurance - QA Automation
SVCollege
Netanya Israel06.2023
Basic Training Diploma - International Management And Marketing
Ariel University
Ariel, Israel05.2015
Masters In Administrative Science - Management
Royal University of Economics
Krivoi Rog Ukraine06.2010
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Hebrew
Limited Working
English
Professional Working
Overview
13
13
years of professional experience
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