Vlad Serebryanskiy
Daly City,CA
Summary
Highly motivated sales professional in automotive industry with prior SaaS experience. Achieved Top 3 Sales Consultants in the VW's National Retail Qualification Championship in 2021 and first place in Pacific Region. Taking pride in creative approach to every prospect to build value and confidently asking for business. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
Work History
Brand Ambassador
Porsche San Francisco / IndiGO Auto Group
05.2023 - Current
- As Brand Ambassador, I represent Porsche Brand here in San Francisco, providing highest degree of service possible in high-line automotive brand. Individualized and creative approach to every client. Starting from meet and greet followed by demo presentation, any negotiations, and vehicle orientation.
- Introducing myself by video tailored to individual clients.
- Strong phone skills to create engagement and ultimately getting prospects commitment for appointment.
- Cold calling individuals found in Porsche's CRM within AOR (Area of responsibility) to create awareness and attempting to further expand my book of business.
- Creating excitement by expressing my belief in brand and dealership. Providing value why do business with us.
- Primary goal is to make buying process transparent, fun, easy, and memorable.
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
- Maintained CSI survey score of 99,1% and analyzed purchasing trends.
Internet Sales Manager / EV Specialist
Royal Automotive Group - VW San Francisco
05.2020 - 05.2023
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed over 50 customer calls, texts, and emails per day.
- Increased sales of EVs by 30% due to consistent follow-up.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Acted as first point of contact for VW San Francisco as Electric Vehicle Specialist.
- Provided superior and individualized customer service.
- Kept detailed records of sales and personal customer notes.
- Organized EV events and interacted with community to increase sales volume.
- Managing customer order and reservation platform for their future EV.
Sales Development Rep, Higher Education
Pantheon Platform
03.2022 - 12.2022
- Driving growth in defined territories by outbound outreach.
- Calling and emailing C-level decision makers and influencers to discover organization's priorities, budget and purchase timeframes.
- Setting up discovery meetings and demos to identify prospective customer's pain points.
- Account research and finding appropriate contacts utilizing web search and LinkedIn/SalesNavigator.
- Understanding of Salesloft, Gong and Salesforce.
- Daily outreach of minimum 50 cold calls and 50 emails.
- Consistent follow up.
- Creating email campaigns for mass outreach.
- Assisting marketing team to drive RSVP for events and webinars.
F&I Manager
Sunnyvale Volkswagen
05.2017 - 05.2020
- Offering vehicle financing to customers and providing them with thorough explanation of
aftermarket products and extended warranties and complete explanation of manufacturer and dealership
service procedures and policies. - Seeking new lending institutions and maintaining good working relationships to secure competitive interest
rates and financing programs. - Processing financing and leasing deals accurately and securing approval through financial sources to secure
approval and through proper federal, state and corporate channels. - Understanding and complying with federal, state and local regulations that affect new and used-vehicle and
finance departments. - Creating and maintaining a program with the sales department that will ensure all new sales are referred to
the F&I department. - Sales Closure when Sales Managers are occupied to ensure customer do not leave store without speaking to Management.
- Training and providing sales team with information on finance and lease programs and benefits of current offers and additional programs.
- Front Desk experience to provide sale proposals for clients.
Sales / Finance Manager
J&M Motorsports
04.2016 - 05.2017
- Understands motorcycles by studying characteristics, capabilities, and features; comparing and contrasting
competitive models; inspecting and appraising vehicles. - Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at
community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and
promotions. - Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to
various models; building rapport. - Demonstrating vehicles by explaining characteristics, capabilities, and features; explaining
warranties and services. - Closing sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase
contracts; explaining provisions; explaining and offering warranties, services, and financing; collecting of payment. - A-Z employee; starting with greeting , qualifying credit, dealer and legal paperwork and finishing with vehicle delivery.
QA Manager
Guzik Technical Enterprises Inc.
04.2014 - 04.2016
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Wrote, edited and updated project manuals and technical documentation used by quality assurance team.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Debugged code and located root causes of problems by reviewing configuration files and logs.
- Researched new tools and technologies for potential use by quality assurance team.
- Appointed as main corporate office contact, handling all questions and issues from customers and vendors.
Education
Some College (No Degree) - Business Administration And Management
Mission College
Santa Clara, CAHigh School Diploma -
Homestead High School
Cupertino, CA05.2014
Skills
Timeline
Brand Ambassador
Porsche San Francisco / IndiGO Auto Group
05.2023 - Current
Sales Development Rep, Higher Education
Pantheon Platform
03.2022 - 12.2022
Internet Sales Manager / EV Specialist
Royal Automotive Group - VW San Francisco
05.2020 - 05.2023
F&I Manager
Sunnyvale Volkswagen
05.2017 - 05.2020
Sales / Finance Manager
J&M Motorsports
04.2016 - 05.2017
QA Manager
Guzik Technical Enterprises Inc.
04.2014 - 04.2016
Some College (No Degree) - Business Administration And Management
Mission College
High School Diploma -
Homestead High School
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