Vlada Parafiienko
Richmond,BC
Summary
Experienced professional with a strong background in financial management, customer service, and hospitality. Skilled in bank system oversight, sales analysis, and administrative tasks. Proven ability to provide excellent customer support, train colleagues, and ensure smooth departmental operations. A detail-oriented team player ready to contribute effectively to organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Accountant
SIWON Sp. Z O. O.
12.2022 - 10.2023
- Managed Bank System (Generated daily reports on bank transactions, including bank statement reports; Processed salary payments for 800 employees and handled invoice payments for 300 cases per month);
- Oversaw Sales and Cost Management (Calculated VAT for comparison with the accounting office's VAT declaration; Managed profit and loss data for internal analysis purposes);
- Handled Accounts Receivable and Accounts Payable Management (Issued invoices with due dates for customers; Managed due dates and bank transfers for received invoices);
- Managed Month-End Closing (Reviewed, documented, and reconciled all financial transactions for the period);
- Administered Company Documents Management (Organized and maintained documents, adhering to the company's document lifecycle procedures; Reviewed and updated documents to ensure currency).
Senior Customer Service and Recruitment Specialist
Application partner SP. Z O. O.
01.2022 - 12.2022
- Assisted the Department Head in Managing the Customer Service Department (Provided training to new colleagues and ongoing support during the work process);
- Hosted Events;
- Provided In-Person, Email, and Telephone Support to the Company's Customers;
- Offered Support to the HR Department (Prepared documents for customers' needs), Legalization (Verified and signed customers' contracts, prepared work permits), and Accounting Department (Managed income distribution).
Hotel Receptionist
Hotel Sherwood Exclusive Kemer
04.2018 - 11.2019
- Guest Reception (Welcomed, managed check-ins, and assisted with VIP services);
- Reservation Handling (Efficiently managed room bookings and modifications);
- Concierge Support (Assisted with inquiries, arranged services, and provided local information);
- Problem Resolution (Addressed guest concerns promptly);
- Administrative Tasks (Managed documentation and performed necessary administrative duties);
- Check-out Procedures (Processed payments and handled deposit returns during check-out).
Education
Bachelor's in Management and Administration - Business Administration
Kyiv National University of Trade and Economics
02.2023
Junior Specialist's In Tourism - Tourism And Hotel Management
Kharkiv Trade and Economic College of Kyiv National University of Trade and Economics
07.2020
Skills
- Communication skills
- Customer service
- Strategic thinking skills
- Time management & organizational skills
- Technical skills in MS Office
- Confidence in using social media, smartphones, online tools and applications
- Detail-oriented
- Problems solving skills
- Hospitality management
- Document management
Certification
- Tourism Organization Agent, 05/01/20, KTEC of KNUTU
- How to build an online business, 11/01/22, USAID & PROMETHEUS
- Export cours, 12/01/22, NOVA POST & PROMETHEUS
- Household waste - act now, 10/01/22, OPEN SOCIETY FOUNDATIONS & PROMETHEUS
Timeline
Assistant Accountant
SIWON Sp. Z O. O.
12.2022 - 10.2023
Senior Customer Service and Recruitment Specialist
Application partner SP. Z O. O.
01.2022 - 12.2022
Hotel Receptionist
Hotel Sherwood Exclusive Kemer
04.2018 - 11.2019
Bachelor's in Management and Administration - Business Administration
Kyiv National University of Trade and Economics
Junior Specialist's In Tourism - Tourism And Hotel Management
Kharkiv Trade and Economic College of Kyiv National University of Trade and Economics
Similar Profiles
Lucyna MuchaLucyna Mucha
Junior Strategic Buyer at Kaufland Polska Markety Sp. Z O.O. Sp. J.Junior Strategic Buyer at Kaufland Polska Markety Sp. Z O.O. Sp. J.
Paweł PłachtaPaweł Płachta
Technical Engineer at Atos Global Delivery Center Polska Sp. Z O.o. Sp. KTechnical Engineer at Atos Global Delivery Center Polska Sp. Z O.o. Sp. K
Janusz StaranowiczJanusz Staranowicz
General Manager, Board Member at Novigo sp. z o.o. sp. k.General Manager, Board Member at Novigo sp. z o.o. sp. k.