· Thorough familiarity with computer hardware
· Working on learning Linux, windows administration
· Understanding of cloud computing and switch and router configuration in networks (Azure, Google cloud platform)
· Team player with effective time management and communication abilities
· Certified computer technical support on Cisco
· Certified introduction to network Cisco
· Run tests to figure out what’s wrong with computers.
· Help people install or update software, like operating systems or other programs.
· Make computers run faster by cleaning up files, upgrading parts, or improving settings.
· Help set up new computers and transfer data from old devices
· Answer customer questions using their device (Laptop or desktop computer.
· Advise clients on the best options to improve their situations.
Technical Skills:
Cisco CCNA: Certified Cisco Network Associate with expertise in routing, switching, and network troubleshooting
Cisco Security: Proficient in Cisco security solutions, including firewalls, VPNs, and intrusion prevention systems
Cisco IT Essentials: Solid understanding of fundamental IT concepts and hands-on experience with Cisco hardware and software
Cisco Wireless Networking: Skilled in designing, implementing, and troubleshooting Cisco wireless networks
Linux Server: Skilled in Linux server administration, including installation, configuration, and maintenance of various distributions
Windows Server ADDS (Active Directory Domain Services): Proficient in managing Windows Server environments, including Active Directory setup, user management, and group policies
VMware Workstation: Experienced in setting up and managing virtual environments using VMware Workstation for testing, development, and troubleshooting
Cloudflare: Experienced in implementing and managing Cloudflare services for website performance optimization, security, and DDoS protection
· It essential Cisco
· CCNA network introduction
· CCNA enterprise