Vivienne Okon
North York,ON
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Assistant
Information and Privacy Commissioner of Ontario
05.2023 - Current
- Intake and process a high volume of files under FIPPA/MFIPPA, PHIPA and CYFSA
- Read and revise orders, PHIPA decisions, and privacy complaint reports
- Review files and documentation for completeness and accuracy
- Monitor the status of files and contact institutions and appellants for outstanding documentation
- Support the tribunal’s administrative functions
Health Information Management Specialist
Mackenzie Health Hospital
01.2022 - 05.2023
- Supported medical staff by providing timely access to accurate patient information
- Reduced errors in medical records by thoroughly auditing over 75 patient records daily
- Receive and process access and correction requests and disclose medical records in accordance with PHIPA
- Patient support for online medical records system
- Retrieve and transmit patient medical records between offices in accordance with privacy regulations
- Protected medical information against unauthorized access, loss or corruption by consistently following privacy security protocols
Clerical Associate
Humber River Hospital
11.2020 - 09.2022
- Receive and audit imaging requisitions
- Receive and process medical imaging records request
- Relay urgent verbal reports to attending physicians
Medical Office Administrator
True North Imaging
03.2019 - 11.2020
- Managed appointments, registrations and patient relations in busy office.
- Verified benefits and worked with insurance companies to obtain payments.
- Entered procedure codes and diagnosis codes into medical billing software.
Education
Bachelor of Health Studies - Health Policy And Management
York University
Toronto, ON06-2019
Skills
- Conflict resolution
- Administrative support
- Client relations
- Critical thinking
- Teamwork and collaboration
Certification
Mental Health First Aid – Certificate of Completion
Mental Health Commission of Canada 02/2024
Managing Unreasonable Conduct by a Complainant – MUCC
New South Wales Ombudsman 03/2024
Canadian Privacy Online – Certificate of Attendance
International Association of Privacy Professionals 03/2024
Medical Terminology Certificate
Canadian Red Cross 12/2020
Timeline
Program Assistant
Information and Privacy Commissioner of Ontario
05.2023 - Current
Health Information Management Specialist
Mackenzie Health Hospital
01.2022 - 05.2023
Clerical Associate
Humber River Hospital
11.2020 - 09.2022
Medical Office Administrator
True North Imaging
03.2019 - 11.2020
Mental Health First Aid – Certificate of Completion
Mental Health Commission of Canada 02/2024
Managing Unreasonable Conduct by a Complainant – MUCC
New South Wales Ombudsman 03/2024
Canadian Privacy Online – Certificate of Attendance
International Association of Privacy Professionals 03/2024
Medical Terminology Certificate
Canadian Red Cross 12/2020
Bachelor of Health Studies - Health Policy And Management
York University
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