Dependable and hard-working student with experience in customer service and phone etiquette. Organized and flexible with proven performance in fast-paced, high-stress environments.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
SCU - Jesuit Community Residence
Santa Clara
09.2025 - Current
Answered incoming calls, redirected callers to the appropriate personnel or and took messages as needed.
Greeted guests warmly and made them feel welcome.
Processed incoming and outgoing mail, handling correspondence efficiently.
Brand Representative
Hollister.Co
Broomfield
11.2024 - Current
Processed transactions accurately using point-of-sale system and handled cash.
Conversed with customers to share information about products and services.
Provided exceptional customer service to enhance brand reputation.
Babysitter
Jessica Valenzuela
Erie
08.2023 - 08.2025
Implemented positive discipline strategies to encourage good behavior among children.
Assisting with meals, snacks, and bedtime routines for the children.
Responsibly watched children while parents were out.
Event Staff Member
High City Real Estate
Aurora
05.2022 - 12.2024
Managed guest registration and provided support during events to enhance experience.
Engaged with attendees, providing information about properties and services offered.
Assisted in setting up and breaking down of the event space.
Responded quickly and efficiently to any requests from guests or speakers.