RECEPTIONIST
Our Place Society
- Followed Our Place's mission, vision, values, and procedures
- Provided word-processing and administrative support
- Kept reception area clean and neat to give visitors positive first impression
- Greeted incoming volunteers, visitors, and customers professionally and provided friendly, knowledgeable assistance
- Received, directed, and relayed telephone and personal messages for staff and residents on central phone line
- Resolved customer problems and complaints
- Responded to inquiries from callers seeking information
- Corresponded with clients through email, telephone or postal mail
- Redirected all Outreach inquiries
- Sorted, received and distributed mail correspondence between departments and personnel
- Contacted administration for mail pick up or to coordinate drop off when mail arrives
- Created daily menus for kitchen
- Worked closely and cooperatively with security personnel to ensure smooth and functional operation of the reception/security area and lobby
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives
- Performed other related duties as required.