Viviel Vasquez
Hemet
Summary
Bilingual ophthalmic scribe with expertise in managing electronic health records and supporting complex procedures. Skilled in enhancing patient experiences through effective communication and education on eye care. Demonstrates strong multitasking abilities in fast-paced environments. Committed to fostering a welcoming atmosphere for patients.
Overview
11
11
years of professional experience
Work History
DR.TECH/Ophthalmic Scribe
Forefront optometry
Hemet
10.2025 - Current
- Conducted preliminary tests, including visual acuity and eye pressure checks.
- Educated patients on proper contact lens care and usage.
- Managed patient records using electronic health record systems for accuracy.
- Assisted optometrist with complex procedures, including glaucoma testing and retinal imaging.
- Scheduled appointments based on patient needs, ensuring efficient flow.
- Prepared examination rooms and equipment for optometrists to optimize workflow.
- Provided exceptional customer service during patient interactions to enhance satisfaction.
- Maintained a clean work environment by sterilizing instruments after each use.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
DR TECH/Receptionist
Hemet Optometric Center
Hemet
06.2015 - 02.2023
- Managed front desk operations, ensuring a welcoming environment for all visitors.
- Scheduled and confirmed appointments while maintaining accurate calendars for staff and clients.
- Answered incoming calls, taking messages and directing them to appropriate departments.
- Greeted visitors, providing assistance and information as needed.
Education
DIPLOMA - MEDICAL ASSISTANT
UEI College
San Bernardino, CA09-2011
Skills
- Visual acuity assessment
- Electronic health records management
- Patient education and support
- Appointment scheduling
- Sterilization techniques
- Customer service excellence
- Data entry
- Medical terminology
Languages
Spanish
Professional
Timeline
DR.TECH/Ophthalmic Scribe
Forefront optometry
10.2025 - Current
DR TECH/Receptionist
Hemet Optometric Center
06.2015 - 02.2023
DIPLOMA - MEDICAL ASSISTANT
UEI College