Vivianne Dion
Grimsby,ON
Summary
Dynamic Property Manager with expertise in multi-family property management at Stoa Cooperative Homes Inc. Proven track record in enhancing tenant satisfaction through exceptional customer service and efficient rent collection systems. Skilled in lease renewals and compliance monitoring, ensuring adherence to fair housing mandates while maintaining property accountability.
Overview
8
8
years of professional experience
Work History
Property Manager
Stoa Cooperative Homes Inc
04.2010 - 09.2018
- Managed tenant relations, addressing inquiries and resolving issues promptly to enhance satisfaction.
- Coordinated lease agreements and renewals, ensuring compliance with company policies and regulations.
- Conducted property inspections, identifying maintenance needs and coordinating repairs to uphold standards.
- Oversaw rent collection processes, implementing efficient systems for timely payments from tenants.
Education
None - Marketing Management
Mohawk College of Applied Arts And Technology
Hamilton, NoneSkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Lease renewals
- Rent collection
- Exceptional oral and written communication skills
- Tenant relations
- Staff management
- Leasing and sales
- Property tours and inspections
- Eviction procedures
- Maintenance scheduling
- Occupancy management
- Administrative support
- Fair housing mandates
- Tenant and eviction laws
- Multi-family property management
- Financial budgeting and reporting
- Property management expertise
- Marketing and advertising
- Maintenance coordination
- Contract negotiation
- Preparing property agreements
- Adaptable
- Compliance monitoring
- Property accountability
- Business administration
- Preventive Maintenance
- Software utilization
- Apartment maintenance
- Database management
- Building operations
Languages
English
Elementary
Timeline
Property Manager
Stoa Cooperative Homes Inc
04.2010 - 09.2018
None - Marketing Management
Mohawk College of Applied Arts And Technology
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