Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Vivianna-Monique Tinoco

Perris

Summary

Diligent and hardworking employee, dedicated to giving customers and animals the best care and support. Builds positive relationships with the team and visitors. Will always make sure a customer's experience will be highly satisfied, time and time again. Open to learning new things, and very eager for new possibilities. Fast learner, and great multitasker. Dedicated, with strong customer skills and animal care.

Overview

2
2
years of professional experience

Work History

Pet Specialist

PetSmart Charities
Menifee
07.2024 - Current
  • Assisted customers in selecting suitable pet products and supplies.
  • Maintained organized merchandise displays for convenient customer access.
  • Provided expert guidance on pet care and nutrition.
  • Processed transactions accurately at the point of sale.
  • Collaborated with team to restock inventory and optimize store layout.
  • Conducted inspections to uphold product quality and safety standards.
  • Educated customers on proper pet handling techniques during visits.
  • Ensured high standards of safety and health, training staff on protocols.

Sales Associate

The Salvation Army Thrift Store
Perris
05.2023 - 07.2024
  • Assisted customers in locating merchandise and providing product information.
  • Processed transactions accurately using point-of-sale systems.
  • Engaged with customers to provide excellent service and address inquiries promptly.
  • Organized sales floor to enhance customer shopping experience.
  • Restocked shelves and ensured visually appealing merchandise presentation.
  • Handled donations by sorting, pricing, and preparing items for sale.
  • Participated in store promotions and events to boost community engagement.
  • Collaborated with team members to effectively meet daily operational goals.

Education

High School Diploma -

Orange Vista High School
Perris, CA
05-2022

Some College (No Degree) -

Vanguard University
Costa Mesa, CA

Skills

  • Customer service and engagement
  • Retail sales and transaction processing
  • Effective communication skills
  • Problem solving and adaptability
  • Animal care and handling
  • Organizational skills and multitasking
  • Relationship building and teamwork
  • Active listening and empathy
  • Microsoft Office proficiency
  • Telephone etiquette and call handling

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Pet Specialist

PetSmart Charities
07.2024 - Current

Sales Associate

The Salvation Army Thrift Store
05.2023 - 07.2024

High School Diploma -

Orange Vista High School

Some College (No Degree) -

Vanguard University

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Vivianna-Monique Tinoco