Vivian (Eric) Baker
San Diego
Summary
Diligent leasing professional with comprehensive background in property management. Utilizes strong interpersonal and communication skills to ensure tenant satisfaction and retention. Track record of effectively managing many aspects of large properties and maintaining high occupancy rates.
Overview
10
10
years of professional experience
Work History
Leasing Consultant
IMT Residential
08.2021 - Current
- Stayed up-to-date with fair housing laws.
- Cultivated strong relationships with prospective tenants, enhancing customer satisfaction and retention rates.
- Conducted property tours, highlighting amenities and features to drive leasing conversions.
- Coordinated lease agreements, ensuring compliance with regulations and timely execution of documents.
- Implemented marketing strategies across digital platforms to attract potential renters and increase visibility.
- Mentored junior staff on leasing processes, improving team performance and knowledge sharing.
- Led community events to foster resident engagement, strengthening tenant relationships and community spirit.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Collected rent and tracked resident payments and information in computer system.
Express
10.2015 - 08.2021
- All mangereral type duties.
- Opening and closing procedures.
- Preparing bank deposits.
- Helped maintain a clean and up to date store.
- Offering excellent customer service while running the sales floor.
- Active role on the sales floor to assist customers in selecting appropriate clothing to match their style; bringing up any current promotions to the customer, allowing to benefit not only the customer but our store as well.
- Followed all loss prevention procedures to prevent external and internal theft.
Internship
Tenants Legal Center
09.2018 - 11.2018
- Greet clients and assist them with the intake process.
- Answer phone calls and set up consultations with clients.
- Communicate with courthouse staff to verify trial dates.
- Mail correspondences to clients to inform them of updates/pending court dates.
- Scan and file legal documents.
- Perform various office tasks such as update calendar, prepare call sheets, process mail, take messages and manage office machines.
- Receive and process any payment.
Education
Bachelor - Political Science
National University
12-2025
Political Science Major
San Diego City College
01.2018
Skills
- Clear verbal and written communication skills
- Outgoing, optimistic and engaging personality
- Strong and coordinated team worker
- Ability to quickly learn new tasks and complete them in a timely
- Customer service expertise
- File management
- Training and mentoring
- Relationship building
Timeline
Leasing Consultant
IMT Residential
08.2021 - Current
Internship
Tenants Legal Center
09.2018 - 11.2018
Express
10.2015 - 08.2021
Political Science Major
San Diego City College
Bachelor - Political Science
National University
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