VIVIANA SANCHEZ SERNA
Ottawa,ON
Summary
Trustworthy and dedicated employee with more than 7 years of experience offering excellent communication and good judgment. Cheerful when assisting customers and clients with requests and meeting special needs. Outgoing and detail-oriented professional with proven history of resourcefulness and. reliability. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Associate
Amazon
09.2022 - Current
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed cycle counts and monthly inventory.
Cashier
FARMBOY
07.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Legal Administrative Assistant
Ministerio De Transporte
01.2022 - 05.2022
- Organize and attend management meetings
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Scheduled and coordinated meetings between legal teams and clients.
Chief Legal Officer
Universidad De Cundinamarca
01.2020 - 01.2022
- Typed and processed legal documents to prepare for court filings and legal pleadings.
- Managed and supervised document database to maintain litigation records.
- Developed comprehensive corporate leadership strategy and trained executives, upper management and legal department on adherence to strategy.
- Managed calendar for eleven attorneys to keep track of appointments and court dates for hearings and trials.
- Created and finalized contracts and other legal documents for students.
- Negotiated settlements with University Union.
- Minimized risk exposure through careful advice on business operations and strategic plans.
Legal Assistant
Universidad Manuela Beltran
01.2019 - 01.2020
- Transcribed and organized information to assist in preparing speeches and presentations.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Transcribed legal documents and phone conversations.
Junior Legal Assistant
Universidad De Cundinamarca
01.2016 - 01.2019
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Filed electronic and paper form documents.
- Used internal templates to prepare internal correspondence.
- Used office equipment to produce photocopies and reproductions of records and legal documentation.
- Completed data entry of legal documents into electronic filing systems.
Legal Assistant
Alcaldia Local De Barrios Unidos
05.2018 - 12.2018
- Completed electronic filings.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Verify legal documentation, such as attending administrative visits to commercial premises to verify legal operating documentation, such as licenses and permits.
Analyst II
Colpensiones
01.2015 - 01.2016
- Queried databases for information needed for report processing.
- Validated results and performed quality assurance to assess accuracy of data.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Handled clerical duties and provided first-level response to phone calls and correspondence.
- Used BIZAGI to track evidence and case-related documents.
Education
Post-Degree Certificate - Administrative Law
Universidad Sergio Arboleda
Bogota, Colombia08.2019
Bachelor of Laws - Legal Studies
Universidad Catolica De Colombia
Bogota, Colombia10.2015
Skills
- Assisting Lawyers
- Clerical Support
- Office Administration
- Word Processing
- Schedule Appointments
- File Review
- Document Scanners
- Bilingual in Spanish and English
- Clerical Staff Oversight
- Dictation and Transcription
- Customer service orientation
- Computer competencies
Affiliations
Volunteer
Office Helper
The Ottawa Hospital
General Campus
Ottawa, Ontario
Timeline
Associate
Amazon
09.2022 - Current
Cashier
FARMBOY
07.2022 - 09.2022
Legal Administrative Assistant
Ministerio De Transporte
01.2022 - 05.2022
Chief Legal Officer
Universidad De Cundinamarca
01.2020 - 01.2022
Legal Assistant
Universidad Manuela Beltran
01.2019 - 01.2020
Legal Assistant
Alcaldia Local De Barrios Unidos
05.2018 - 12.2018
Junior Legal Assistant
Universidad De Cundinamarca
01.2016 - 01.2019
Analyst II
Colpensiones
01.2015 - 01.2016
Post-Degree Certificate - Administrative Law
Universidad Sergio Arboleda
Bachelor of Laws - Legal Studies
Universidad Catolica De Colombia
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