Viviana Sanchez
Didi Hirsch
Los Angeles
1
Language
1
Certification
8
years of professional experience
Experienced Crisis counselor who has over 8 years of suicide and crisis handling, active listening, safety planning, assessing concerns, and ability to provide immediate support to help de-escalate. I have a good understanding of mental health awareness to help provide compassion, support and distribute resources for long term support and/immediate support.
Work History
Crisis Counselor
8 Years 4 Months- Provide crisis intervention and emotional support to individuals in distress.
- Managed high-stress situations with a calm demeanor, providing the necessary support to both clients and team members during challenging times.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Assessed client needs through active listening and empathetic engagement.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Education
Bachelor of Science - Public Health
Skills
Crisis handling
Reflective listening
Self-care strategies
Suicide prevention
Safety planning
Empathy display
Peer support
Documentation and reporting
Problem-solving
Multitasking
Mental health support
Certification
Fire safety
Mandated report training
Critical incident reporting
Multicultural care
911 diversion training
Languages
Spanish
Professional Working
Timeline
Crisis Counselor
Didi Hirsch
04.2018 - CurrentRead More
California State University Northdige
Bachelor of Science from Public Health
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