Viviana Maldonado
Watsonville
Summary
Newly certified Phlebotomy Technician (CPT) who is detail-oriented and empathetic with a strong background in customer service. Recently trained in venipuncture and specimen processing, with an ability to communicate clearly and calm anxious patients. Eager to contribute to a collaborative healthcare team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Craft Bakeshop & Eatery
Watsonville, CA
08.2025 - Current
- Prepared espresso-based beverages with precision and attention to detail.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Operated coffee brewing equipment and maintained inventory levels for ingredients and supplies.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
Server
Aegis Living Aptos
Aptos, CA
03.2024 - 08.2025
- Provided exceptional customer service, ensuring a positive dining experience for residents and guests.
- Cultivated warm relationships with residents
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assist residents arriving to or leaving the dining room.
Education
Certified Phlebotomy Technician I -
CALRegional Salinas
Salinas, CA03-2026
High School Diploma -
Pajaro Valley High School
Watsonville, CA06-2025
Skills
- Time management
- Friendly and compassionate
- Attention to detail
- Team player
Certification
- Certified Phlebotomy Technician I
License Number: CPT-02571867
Start Date: 5/26/2026 | Expiration Date 5/26/2027
- American Heart Association
Basic Life Support Certification
Expiration Date: 3/2028
Timeline
Barista
Craft Bakeshop & Eatery
08.2025 - Current
Server
Aegis Living Aptos
03.2024 - 08.2025
Certified Phlebotomy Technician I -
CALRegional Salinas
High School Diploma -
Pajaro Valley High School