Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Viviana Arboleda

Edmonton ,AB

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

1
1
year of professional experience

Work History

Sales Associate

Foot Locker
Edmonton, AB
01.2025 - 04.2025
  • Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
  • Restocked shelves and organized displays in alignment with merchandising standards.
  • Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
  • Offered personalized customer service to all customers to support satisfaction and loyalty.

Sales Associate

Suzy Shier
Edmonton, AB
08.2024 - 12.2024
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Sales Associate

Banana Republic
Calgary, AB
02.2024 - 06.2024
  • Assisted customers with selecting clothing items and accessories based on individual needs.
  • Increased customer satisfaction by providing exceptional service and assistance with clothing selections.
  • Collaborated with team members to achieve monthly sales targets and maintain high levels of performance.
  • Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.

Education

Diploma - Human Resources Development

Universidad Peruana De Ciencias Aplicadas
Lima, Perú
02.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Exceptional customer service

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Sales Associate

Foot Locker
01.2025 - 04.2025

Sales Associate

Suzy Shier
08.2024 - 12.2024

Sales Associate

Banana Republic
02.2024 - 06.2024

Diploma - Human Resources Development

Universidad Peruana De Ciencias Aplicadas
Viviana Arboleda