Summary
Overview
Work History
Education
Skills
References
Timeline
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Vivian Watt-Walter

Vancouver,BC

Summary

Dynamic and customer-focused professional with experience at Simon's No Frills, excelling in cash register operations and delivering exceptional service. Proven ability to enhance guest satisfaction through strong communication and organizational skills, while effectively managing high-pressure situations. Committed to fostering positive connections and ensuring smooth operations.

Overview

2
2
years of professional experience

Work History

Deckhand

Aquabus Ferries LTD.
Vancouver, BC
05.2023 - 11.2023
  • Welcomed customers, primarily tourists, upon arrival at dock, fostering personal connection
  • Processed cash and card transactions accurately in high-pressure situations.
  • Streamlined flow of guests and informed with sailing updates to ensure satisfaction
  • Facilitated customer support during boarding, sailing, and disembarking by addressing questions and physical needs
  • Worked alongside captain and crew to uphold safety and fluidity in operations

Cashier

Simon's No Frills
Vancouver, BC
12.2021 - 06.2022
  • Managed cash register operations to ensure accuracy and efficiency while handling credit, debit, and cash transactions.
  • Diligently supervised self checkout lanes, resolving customer technical issues
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Discounted purchases by scanning and redeeming coupons.
  • Worked closely with front-end staff to assist customers.
  • Cleaned transaction areas to enhance health and safety for customers
  • Resolved customer complaints professionally in accordance with company policy.

Education

Psychology -

MCGILL UNIVERSITY
Montreal, QC
05-2028

Dogwood Diploma -

SIR CHARLES TUPPER SECONDARY
Vancouver, BC
06-2024

Skills

  • Cash register operation
  • Card machine operation
  • Store PA system management
  • Cash float experience
  • Strong communication skills
  • Organizational abilities
  • Interpersonal skills
  • Work ethic and integrity

References

References available upon request.

Timeline

Deckhand

Aquabus Ferries LTD.
05.2023 - 11.2023

Cashier

Simon's No Frills
12.2021 - 06.2022

Psychology -

MCGILL UNIVERSITY

Dogwood Diploma -

SIR CHARLES TUPPER SECONDARY

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Vivian Watt-Walter