Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vivian Vargas

Simi Valley

Summary

Dynamic Executive Chef with a proven track record at Nordstrom, excelling in team leadership and vendor relationship management. Known for leadership, creativity, and maintaining high standards and enhanced guest satisfaction through exceptional service and strategic marketing, boosting catering revenue. Skilled in food safety and cost control, with a strong focus on team collaboration, while ensuring compliance with health standards and delivering exceptional results. Reliable and adaptable, ensuring consistent excellence in fast-paced, changing environments.

Overview

10
10
years of professional experience

Work History

Executive Chef

Nordstrom
09.2017 - Current
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
  • Oversaw business operations, inventory control, and customer service for restaurant.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Conducted regular evaluations of kitchen equipment and appliances, ensuring proper maintenance and timely replacement to maintain optimal operational efficiency.
  • Expanded catering services through strategic marketing efforts, increasing event bookings and revenue streams.
  • Enhanced guest satisfaction ratings by consistently delivering exceptional service in a high-pressure environment.
  • Coordinated with marketing team to promote special events, resulting in increased bookings and revenue.

Service Manager

Chipotle
07.2015 - 06.2018
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.

Catering Server

Catering Services
09.2015 - 12.2015
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.

Education

Associate of Arts - Culinary Arts

The Art Institute
North Hollywood, CA
06-2017

Skills

  • Food safety
  • Cost control
  • Hospitality service expertise
  • Team leadership
  • Vendor relationship management
  • Catering and events
  • Strong communication skills
  • Event setup and breakdown

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Executive Chef

Nordstrom
09.2017 - Current

Catering Server

Catering Services
09.2015 - 12.2015

Service Manager

Chipotle
07.2015 - 06.2018

Associate of Arts - Culinary Arts

The Art Institute

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Vivian Vargas