Vivian Sese
Etobicoke
Summary
Versatile Medical office Administration/ assistant possessing first-rate communication skills and personable demeanor demonstrated across 3 years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, various clerical tasks with little to no supervision.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Office Assistant-FHO
Kingsway Medical Centre
09.2023 - Current
- Responsible for ensuring a successful visit of patient for Dr visit
- Patient Check in/ check out, inquiring and respond
- Handle phone system and appointment calendar with 5 doctors in house
- Reviewing patient history by interviewing them
- Creating invoice, fax, filed, email, maintain accurate patient record.
Medical office Assistant/Phlebotomist
Health Plus Clinic
07.2021 - 09.2023
- Perform a variety of administration function such as answering phone complain, patient booking
- Schedule
- Attempt to resolve patient concern, email
- Administer blood work, strep tests, urinalysis testing from patients or clients at all age ranges
- Team- oriented with flexibility and an excellent positive attitude
- Great patient, screening patient, identifying patient care needs
- Knowledge of Medical Terminology and Transcription Type 40-50 wpm
- Booking and schedule patient appointment with specialist in clinic
- Assisting physician with clinic procedure such as physical exam
- Checking and restocking clinic medical supplies.
Assistant Cook/ Assistant Manager/ Casher
Kanto by: TitaFlips
01.2019 - 10.2020
- Maintained health and safety code and regulations
- Assisted customers with final purchases and answered questions at the checkout counter
- Helping to resolve customers’ complaints
- Organized inventories and ordered kitchen supplies
- Kept accurate records on special dietary needs of people who have allergies
- Answer incoming phone calls as necessary
- Keep the store and all areas in the store clean, safe and sanitized
- All corporate policies, especially as related to health and safety, food safety and equipment use.
Education
Diploma - Medical Office administration -
CDI College Mississauga
08.2021
Diploma - Bachelor of Elementary Education - Bachelor of Education (Elementary)
Saint Columba College, Philippines
2000
Skills
- Multitasking and Organization
- Computer Skills
- Problem-Solving
- Phone and Email Etiquette
- Managing patient records
- Medical Reception
- Medical Terminology
- Attention to Detail
- Medical Records Maintenance
- Payment collection and processing
- Physician assistance
- EMR Software/Oscar
Certification
- CPR and First aid certificate, 05/26/2024
- Phlebotomy Certificate, 06/08/2021
Timeline
Medical Office Assistant-FHO
Kingsway Medical Centre
09.2023 - Current
Medical office Assistant/Phlebotomist
Health Plus Clinic
07.2021 - 09.2023
Assistant Cook/ Assistant Manager/ Casher
Kanto by: TitaFlips
01.2019 - 10.2020
Diploma - Medical Office administration -
CDI College Mississauga
Diploma - Bachelor of Elementary Education - Bachelor of Education (Elementary)
Saint Columba College, Philippines