Vivian Onyeabor
Toronto,ON
Summary
A Dynamic individual with hands-on experience in hospitality and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Story's Building
05.2024 - 07.2024
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Assisted with bussing tables and cleaning up spills.
- Arranged tables and chairs for special occasions and events.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Front Desk Receptionist
Good Tidings Bible Church International
01.2023 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Organized, maintained and updated information in computer databases.
- Resolved customer problems and complaints.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Laundry Attendant
Fraser Hospitality
10.2022 - 12.2022
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Collected soiled linens and clothing and pretreated stains.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Examined dried clothes to identify stains, tears and issues.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Assisted with unloading and loading customer laundry items.
- Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
- Supported fellow staff members with delivery and pickup of customer orders.
- Supported accurate records by recording laundry and dry-cleaning processes and transactions.
Administrative Assistant
National Assembly of the Federal Republic of NogeriaHouseofRepresentatives
09.2017 - 04.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Performed research to collect and record industry data.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Arranged meeting venues with guest lists and snacks preparation for meetings.
Education
Post Graduate Degree - Hotel, Resort and Restaurant Management
Centennial College
Toronto, CA05.2024
Bachelor Of International Relation - undefined
Houdegbe North American University
Benin03.2016
Skills
- Very organized and Team Player
- Time management and Ability to work in a fast paced environment
- Strong communication and Problem Solving
- Detail-oriented and Inventory Management
- Interpersonal and proficient in Microsoft tools
Certification
- Diploma in Human Resources, Alison Empower Yourself - 05/ 2025
- Food HandlerCertification, Safe Check Training- 08/2024 - 08/2029
- Smart Serve, SmartServe Ontario - 06/2024 - 06/2029
- First Aid, CPR,AED, Health Saver - 08/2024 - 08/2026
Timeline
Food and Beverage Attendant
Story's Building
05.2024 - 07.2024
Front Desk Receptionist
Good Tidings Bible Church International
01.2023 - 09.2023
Laundry Attendant
Fraser Hospitality
10.2022 - 12.2022
Administrative Assistant
National Assembly of the Federal Republic of NogeriaHouseofRepresentatives
09.2017 - 04.2018
Bachelor Of International Relation - undefined
Houdegbe North American University
Post Graduate Degree - Hotel, Resort and Restaurant Management
Centennial College
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