Vivian Olivas
Toronto,ON
Summary
Detail-oriented and highly organized bilingual professional with extensive experience in customer service, administrative support, and procurement. Adept at managing business operations, problem-solving, and multitasking in fast-paced environments. Skilled in vendor negotiation, inventory management, and logistics coordination. Strong communicator with a customer-focused mindset, ensuring seamless operations and client satisfaction. Proficient in Microsoft Office, ERP systems, and business process optimization. Committed to continuous learning and professional growth.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
KC Enterprises
06.2022 - 02.2025
- Coordinated schedules, managed documentation, and assisted in project planning.
- Maintained records of invoices, purchase orders, and supply inventory.
- Assisted in developing brand visuals and marketing materials to ensure consistency across all platforms.
Event Staff Member
Faur Event Staffing
02.2023 - 11.2024
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Anticipated potential problems before they arose, proactively addressing them to minimize disruptions in event proceedings.
Buyer
Operadora Futurama
07.2021 - 03.2022
- Managed purchase orders, negotiated pricing, and established strong relationships with suppliers.
- Conducted market research to identify cost-effective suppliers and optimize procurement strategies.
- Analyzed purchasing trends and vendor performance to improve sourcing strategies and cost efficiency.
Customer Service Representative
Operadora De Servicios Paquetexpress
03.2020 - 07.2021
- Scheduled outbound and inbound shipments, ensuring timely deliveries.
- Provided support to customers by answering inquiries, tracking shipments, and resolving complaints.
- Assisted with payment processing and ensured billing accuracy for shipped packages.
Education
Bachelor’s Degree - International Business Administration
Universidad Del Valle De Mexico (UVM)
Chihuahua, Mexico03-2020
Skills
- Fluent in English and Spanish (written & spoken)
- Customer service & problem resolution
- Inventory & supply chain management
- Administrative support & office coordination
- Microsoft Office Suite (Excel, Word, PowerPoint)
- ERP Systems (SAP, ERPnet)
- Smart Serve Certified
Timeline
Event Staff Member
Faur Event Staffing
02.2023 - 11.2024
Administrative Assistant
KC Enterprises
06.2022 - 02.2025
Buyer
Operadora Futurama
07.2021 - 03.2022
Customer Service Representative
Operadora De Servicios Paquetexpress
03.2020 - 07.2021
Bachelor’s Degree - International Business Administration
Universidad Del Valle De Mexico (UVM)
Similar Profiles
Andrew GriscomAndrew Griscom
Assistant General Manager at Parlor KC/Redwether KCAssistant General Manager at Parlor KC/Redwether KC
Katina MosesKatina Moses
Real Estate Agent at KC Homes Realty GroupReal Estate Agent at KC Homes Realty Group
Jennifer ZeiglerJennifer Zeigler
Service Operations Manager at KC Pro DecksService Operations Manager at KC Pro Decks
Jordan RendellJordan Rendell
Account Executive at ArjoAccount Executive at Arjo
Abhishek RudraAbhishek Rudra
Senior Software Engineer at ShopifySenior Software Engineer at Shopify