VIVIAN MOMOH
London,ON
Summary
I am a dedicated, result driven, self-motivated, and resourceful individual with a passion for providing exceptional assistance and support. my strong organizational skills, attention to details and excellent communication abilities make me an invaluable assent in any professional setting. Outside of work i enjoy volunteering in my community and outside my community.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Media Manager
Sarkin Goma Nigeria Limited
Apapa, Lagos
11.2022 - 11.2023
- Building and executing social media strategies and publishing daily content
- Managing Social media accounts of the company
- Creating and optimizing content like text, images, videos
- Keeping track of social media metrics such as engagement, and conversion rate
- Building a strong online community by responding to comments, and addressing queries.
- Established and maintained working relationships with clients, and media representatives.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
Account and Finance Department Payroll Accountant
Lagos State Signage and Advertisement Agency
Ikeja, Lagos
02.2022 - 11.2022
- Implements, maintains and reviews payroll processing to ensure timely and accurate processing of payroll transactions including salaries, pension, leave allowances, lunch and others deduction
- Prepares and maintain accurate records and reports of payroll transaction
- Facilitates audits by providing records and documentation to auditors
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Reconciled discrepancies between payroll systems and general ledger accounts.
- Maintained employee records and updated information in the payroll system.
- Perform other duties as assigned.
Student Ambassador
Money African
Ede , Osun State
05.2020 - 11.2021
- Engaged in sales of student plan to undergraduates
- Actively participated in social media and advertising campaigns across various social media platforms.
- Collected feedback from current students about their experience at the university.
- Helped with registration processes and applications.
Customers Services Representative Intern
Lagos State Signage and Advertisement Agency
Ikeja, Lagos State
07.2019 - 09.2019
- Responding promptly to customers inquires and solving customers complains
- Processing orders, application, form and requests and also keeping records of customer’s transaction
- Communicating with customers through various channels
- Ensure customer satisfaction and provide professional customer support.
Retail Sales Associate
Michola Luxury
Ipaja , Lagos State
06.2018 - 12.2018
- Assisted customers by asking open-ended questions to understand needs and suggest suitable materials
- Promoted special offers and discounts to encourage additional purchases.
- Bagged or packaged purchases and wrapped gifts.
- Used product knowledge to suggest items to match client needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Arranged materials and clothes for display to highlight new styles, attract customers and enhance sales.
Education
Bachelor in Art And Social Science - Mass Communication
Redeemer’s University
Ede Osun State 11.2021
Digital Communication Management
Fanshawe College of Applied Arts and Technology
London, ONSkills
- Content Research and Development
- Social media marketing, engagement and management
- An analytical approach to problem solving
- Ability to manage multiple projects simultaneously and work autonomously in a fast paced, high-growth environment
- MS Office proficiency (Word, Excel, power point)
- Highly motivated, flexible and proactive
- Exceptional organizational and time management abilities
- Excellent writing, research, editorial skills and oral communication
- Teamwork and Collaboration
- Proactive problem solver with s customer focused approach
Certification
- Advertising Practitioners Council of Nigeria (APCON) Associate Membership Certification
- EC-Council E-Business Customer Relationship Management
- Jobberman Soft-Skills Training
- Certificate in Mental Health Awareness
Leadership Experience
- Deputy News Editor of RUN Chronicle, training newspaper for Redeemer’s University Mass Communication department
- Fashion Editor of RUN pearl, training magazine for Redeemer’s University Mass Communication department
- Member of the public Relations Committee of Redeemer’s University students Association (RUNSA)
Affiliations
Volunteer in Waste Management
As a volunteer in waste management and hygiene in a local community some of the activities i was involved in include:
- Educating the community members about the importance of recycling and proper segregation.
- i also participate in community cleanup and remove litter and waste from public spaces.
- Also donate waste bin for each household in the community.
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Life is a journey filled with unexpected twists and turns, Embrace each moment, for every experience holds a lesson and an opportunity for growth"
Timeline
Social Media Manager
Sarkin Goma Nigeria Limited
11.2022 - 11.2023
Account and Finance Department Payroll Accountant
Lagos State Signage and Advertisement Agency
02.2022 - 11.2022
Student Ambassador
Money African
05.2020 - 11.2021
Customers Services Representative Intern
Lagos State Signage and Advertisement Agency
07.2019 - 09.2019
Retail Sales Associate
Michola Luxury
06.2018 - 12.2018
Bachelor in Art And Social Science - Mass Communication
Redeemer’s University
Digital Communication Management
Fanshawe College of Applied Arts and Technology
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