Vivian Long
Waterloo,ON
Summary
Dynamic professional with extensive experience at Shoppers Drug Mart, excelling in customer service and health communication. Proven ability to manage medication inquiries and ensure safety in childcare settings. Recognized for attention to detail and fostering team collaboration, consistently enhancing customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Postal Clerk
Shoppers Drug Mart
Markham, Ontario
06.2023 - 09.2024
- Provided assistance to customers in completing necessary forms for mailing parcels and letters.
- Maintained accurate records of received cash payments, checks, and credit card transactions.
- Prepared outgoing mail for shipment by placing in designated containers or bags after weighing and affixing postage labels or stamps.
Daycare Assistant
Gym-O-Gym
Markham, Ontario
03.2023 - 06.2023
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Motivated children to participate in various tasks encouraging them to be independent thinkers while having fun at the same time.
- Developed lesson plans based on the interests of each group of children that incorporated fun activities into learning experiences.
Pharmacy Assistant
Shoppers Drug Mart
Markham, Ontario
02.2023 - 06.2023
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
Education
Bachelor of Science - Health Science
Wilfrid Laurier University
Waterloo, ON04-2028
High School Diploma -
Pierre Elliott Trudeau High School
Markham, ON06-2024
Skills
- Customer service
- Health communication
- Team collaboration
- Attention to detail
- Medication management
References
References available upon request.
Timeline
Postal Clerk
Shoppers Drug Mart
06.2023 - 09.2024
Daycare Assistant
Gym-O-Gym
03.2023 - 06.2023
Pharmacy Assistant
Shoppers Drug Mart
02.2023 - 06.2023
Bachelor of Science - Health Science
Wilfrid Laurier University
High School Diploma -
Pierre Elliott Trudeau High School
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