Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vivian Liu

Surrey,BC

Summary

Dynamic professional with over 5 years of experience in customer service and sales. Proven expertise in delivering exceptional service and fostering positive client relationships contributes to enhanced customer satisfaction and loyalty. Strong communication skills and a collaborative spirit facilitate effective teamwork, driving performance improvements. Equipped with a keen eye for detail and a passion for Esthetics, ready to provide high-quality nail care services while maintaining a clean and safe environment. Committed to leveraging a robust foundation in customer engagement to create memorable client experiences.

Overview

6
6
years of professional experience

Work History

Nail Technician

Lush Nail Lounge
05.2025 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Remained current on emerging nail trends, techniques, and tools through ongoing professional development.

Sales Clerk

Costco
04.2021 - Current
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Collaborated with team members to achieve store sales targets and improve overall performance.
  • Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Sales Associate

MUJI
06.2019 - 03.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Medical Esthetics - Esthetics

John Casablanca Institute
Vancouver, BC
08-2025

High School Diploma -

Queen Elizabeth Secondary
Surrey, BC
06-2020

Skills

  • Customer service
  • Nail extensions
  • Time management
  • Nail art techniques
  • Sanitation procedures
  • Team collaboration
  • Product knowledge
  • Verbal and written communication
  • Hygiene practices
  • Nail designs
  • Attention to detail
  • Client satisfaction

Languages

English
Native or Bilingual
Cantonese
Limited Working

Timeline

Nail Technician

Lush Nail Lounge
05.2025 - Current

Sales Clerk

Costco
04.2021 - Current

Sales Associate

MUJI
06.2019 - 03.2021

Medical Esthetics - Esthetics

John Casablanca Institute

High School Diploma -

Queen Elizabeth Secondary

Similar Profiles

CREATE PROFILE
Vivian Liu