Vivian Idumonza
Cornwall,ON
Summary
Result-oriented, with over 10 years of experience in driving revenue growth and building strong customer relationships through strategic planning and execution in B2B and B2C sales. Proven track record of consistently exceeding sales targets by developing and successfully executing sales plans, analyzing sales data to identify growth opportunities, providing training and support to sales team members, attending trade shows, and expanding market share.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Territory Manager
Imperial Tobacco Canada
, Canada
07.2024 - Current
- Deliver volume and market share targets that contribute to achieving national, regional, and district-level objectives, through effective implementation of cycle activities for all product categories.
- Leveraging digital tools and assets to deliver outstanding customer experience, maintain strong business relationships, train retailers and their staff to effectively communicate our brands to consumers.
- Generating and maintaining market demand of the organizations multi-category products by ensuring adequate inventory levels, attaining distribution targets, reducing OOS, merchandising effectively and ensuring a competitive price for the entire product and brand portfolios.
- Collaborating on special projects at the provincial and national levels with a team of Territory Managers.
- Driving performance in a highly regulated market.
- Achieve commercial sales and growth objectives within territory assignment.
- Develop a local strategy and business plan for meeting individualized territory objectives for product sales opportunities and brand advocacy with retailers and consumers.
- Deliver volume and market share targets that contribute to achieving national, regional, and district-level objectives, through effective implementation of cycle activities for all product categories.
Trade Spend Coordinator
Imperial Tobacco Canada
Cornwall, ON
07.2023 - 07.2024
- Accounts payables.
- Receive yearly schedules for all Vuse locations and create recurring rent.
- Creating POs in S4Hana and COUPA environment (for Marketing departments: Activation, TM&D, Brands, Supply Chain, Marketing Finance, SP&I).
- Code PO and Non-Po invoices and ensure posting and payment.
- Communication with stakeholders (PO requester) and Suppliers for anything related with invoices and vendor set up in COUPA Supplier portal.
- Create vendors in MasterData.
- BAT Sentinel – Perform all Anti-Financial Crime Risk assessment of suppliers.
- Create requests for urgent payments, deposits, block vendors, block payments and all vendor maintenance.
- Be the superuser for all Coupa and SAP related questions.
- Provide accruals for Randstad and other Vendors.
- Work closely with the AP Team to clear all pending GR/IR, SoX issues, Duplicate GR’s etc.
- Training – AFC CRA, MDG to other Administrators.
Virtual Force Account Manager / Wholesale
Imperial Tobacco Canada
Montreal, Quebec
05.2019 - 07.2023
- Manage and grow the market demand for Imperial Tobacco products in a collection of accounts within a geographical location virtually.
- Educate, support and motivate retailers to maximize the sale of ITCO products through brand messaging on inbound and outbound calls.
- Over-deliver on all volume, financial and market share activities for all ITCO products.
- Developed and executed a sales plan for a new territory, resulting in over 15% increase in sales within the first year.
- Analyzed sales data to identify trends and opportunities for growth, resulting in increased profit margins by over 10% and for customers as well.
- Provided training and support to sales team members, resulting in over 15% increase in their individual sales performance.
Account Executive – Corporate Trainer (Territory Manager)
Altavista Group Inc. (VERIZON)
Newark, USA
11.2017 - 05.2018
- Door to Door direct sales and marketing.
- Training and growing the fastest Account Executives to Corporate Trainers.
- Accurately resolving customer complaints, sales & client management.
- Developed and maintained relationships with key customers resulting in a 20% increase in customer retention and a 25% increase in customer satisfaction in my territory.
- Monitored and analyzed competitor activity in the territory, resulting in the development of a new competitive strategy that increased market share by 5%.
- Training account executives, team building and management.
- Territory mapping and management.
Manager – Direct Marketing
INTERNATIONAL ENERGY INSURANCE PLC – IEI PLC
Victoria Island, Nigeria
04.2017 - 10.2017
- Marketing and prospecting existing insurance policies to new and existing clients.
- Communicating with clients to determine the peculiarities of their insurance needs and communicating same to the technical group to amend existing policies to suit clients needs even if it would necessitate increasing the existing premium for the amended policy.
- Meeting with Reinsurance and Underwriting heads to reintroduce our organization, facilitate management visits and follow up for coinsurance and treaty agreements.
- Brainstorming with my team mates on improved marketing strategy for achieving our set goals.
- Client management.
Manager – Events, Protocol and Logistics
INTERNATIONAL ENERGY INSURANCE PLC – IEI PLC
Victoria Island, Nigeria
08.2007 - 04.2017
- Airport Procedures, meet and greet.
- Logistics.
- Driver training and supervision for Managing Director and all Board members as well as external customers.
- Preparing trip folders and travel itinerary.
- Compliance with entry requirements and immigration rules for all countries.
- Ensuring the health and safety of staff and visitors.
- Visa processing and passport renewals with immigration.
- Brand Management.
- Planning and Orchestrating VIP events, Annual General Meeting, Conferences, Training's & Seminars, Management Profitability Review Meetings, Technical Retreats, Exhibitions e.t.c.
- Media Relations.
- Vendor Management.
- Monitoring authorization, approvals, expenditure, allowances, expenses and receipts.
- Cost control for ensuring that expenses are legitimate.
- Flight cancellations, refunds, claims, reimbursements, hospitality.
Education
Bachelors - Mass Communication
Olabisi Onabanjo University
Ago Iwoye, Nigeria06-2005
NCE - Biology, Chemistry (Education)
Ogun State College of Education
Ijebu Ode, Nigeria04-1994
WASCE - West African School Certificate Exam
Idia College
Benin City, Nigeria06-1988
Skills
- Sales and marketing strategy development
- Budget management
- Customer relationship management
- Sales forecasting and planning
- Territory management
- Team collaboration and leadership
- Communication and negotiation skills
- Account management
- Organizational skills
- Sales team training and support
- Event representation
- Adaptability and flexibility
- Cross-functional collaboration
- Data analysis and trend identification
- Active listening
- Product launch and promotion
- Customer retention strategies
- Task prioritization for objectives
Certification
- HABC Level 3 International Award in Delivering Training (IADT), London Professional Training Centre, London, UK, 05/19/16, 05/21/16
- Protocol and Travel Management, London Corporate Training, London, UK, 08/18/14, 08/22/14
Timeline
Territory Manager
Imperial Tobacco Canada
07.2024 - Current
Trade Spend Coordinator
Imperial Tobacco Canada
07.2023 - 07.2024
Virtual Force Account Manager / Wholesale
Imperial Tobacco Canada
05.2019 - 07.2023
Account Executive – Corporate Trainer (Territory Manager)
Altavista Group Inc. (VERIZON)
11.2017 - 05.2018
Manager – Direct Marketing
INTERNATIONAL ENERGY INSURANCE PLC – IEI PLC
04.2017 - 10.2017
Manager – Events, Protocol and Logistics
INTERNATIONAL ENERGY INSURANCE PLC – IEI PLC
08.2007 - 04.2017
Bachelors - Mass Communication
Olabisi Onabanjo University
NCE - Biology, Chemistry (Education)
Ogun State College of Education
WASCE - West African School Certificate Exam
Idia College