Vivian Ho
Summary
Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering 4 years of experience in Customer Service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Candy Attendant
Playland At The PNE
05.2023 - 10.2023
- Collaborated with team members to improve overall service quality and guest experience.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Responded to all customer inquiries thoroughly and professionally.
- Supported store operations by maintaining clean and organized store atmosphere.
General Clerk
Save-on-Foods
07.2022 - 04.2023
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Maintained a clean and organized store environment, ensuring a positive shopping experience for customers.
- Collaborated with fellow team members to ensure smooth operation of the store during peak hours.
- Complied with health regulations, sanitation guidelines and safety procedures for department and store to promote safe and clean shopping environment for guests.
Hostess/Busser
White Spot Restaurant
09.2021 - 02.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Cashier/Front End Team Member
Triple O's Restaurant
06.2021 - 09.2021
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Operated grills, fryers and ovens to cook food items.
Education
Aldergrove Community Secondary School
Aldergrove, British Columbia06.2024
Skills
- Organization
- Adaptable
- Fast Learner
- Hardworking
- Customer Service
- Safety awareness
Certification
Foodsafe Level 1
Personal Information
Age: 17 Years Old (12-12-2006)
References
Given upon request
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Candy Attendant
Playland At The PNE
05.2023 - 10.2023
General Clerk
Save-on-Foods
07.2022 - 04.2023
Hostess/Busser
White Spot Restaurant
09.2021 - 02.2022
Cashier/Front End Team Member
Triple O's Restaurant
06.2021 - 09.2021
Aldergrove Community Secondary School
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