VIVIAN CORDERO

Provide comprehensive accounting support across four departments-SCF, Site B, CCMU, and CIB-while assisting in the processing of accounts payable/receivable transactions. Prepared monthly and quarterly financial statements and internal reports, and assisted the team in compiling supporting documentation for the upcoming budget reviews. Conducted payroll audits and maintained regular communication with sergeants, lieutenants, and deputies to ensure accuracy and resolution of payroll discrepancies. Generated and submitted STC reports, compiled carpool usage reports, and helped managed incarcerated-raining payroll. Created purchase requisitions, processed Greybar deposits, and collaborated with the team on the Daily Check Register to verify and reset transactions for accuracy.

Diligent and detail-oriented professional with 4 years of experience in accounts payable and accounts receivable roles. Proficient in processing invoices, reconciling accounts, and managing accurate financial records. Resolve discrepancies in accounts receivable to ensure accurate and timely invoicing. Prioritize delinquent accounts for collection, using strategies to reduce outstanding payments. Efficiently payroll processes to identify and rectify errors, ensuring accurate payroll processing. Carried out processes for organization and maintaining digital files and documents to ensure easy access, retrieval, and sharing among team members. Used time management techniques to improve employee productivity and efficiency, ensuring effective prioritization of tasks, deadlines, and resources. Skilled in utilizing accounting software to streamline processes and maintain compliance with company policies and procedures. Strong analytical and problem-solving skills with a meticulous attention to detail.

Provided clinical and administrative support in a medical clinic setting, assisting healthcare providers with patient flow and daily operations. Greeted and checked in patients, scheduled appointments, and maintained accurate patient records while ensuring confidentiality and HIPAA compliance. Took and recorded vital signs, prepared patients for examinations, and assisted with basic clinical tasks. Maintained clean and organized exam rooms and communicated effectively with patients and staff to support timely, high-quality care.

Utilize data analytics and customer feedback to identify trends and opportunities for improving customer satisfaction and retention rates. Implement strategies to address customer needs and preferences proactively, ensuring long-term loyalty and positive brand reputation in the competitive insurance market. Analyze customer account data to identify cross-selling and upselling opportunities, providing personalized recommendations for additional State Farm services and products to enhance customer satisfaction and enhance their coverage to provide the best protection.