Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Vivian Chettiar

Toronto,Canada

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Site Lead Volunteer

Canadian Cancer Society
03.2024 - Current
  • Plan, execute, and evaluate local fundraising events, including Relay for Life and the Daffodil Campaign
  • Ensure financial targets are met while increasing participant engagement and event smoothness
  • Manage budgets, coordinate logistics, and develop strategies to maximize revenue

Human Resource Co-ordinator – Sales

The Byke Hospitality Limited
01.2023 - 11.2023
  • Collaborated with department managers to identify training needs and address skill gaps
  • Designed and implemented training programs for hospitality teams, including front desk, housekeeping, and food and beverage departments
  • Measured training effectiveness through performance metrics and feedback evaluation

Human Resource Manager

Muza Hospitality Private Limited
01.2022 - 12.2022
  • Successfully managed HR budgets, allocating resources for hiring and training initiatives
  • Mediated employee grievances to maintain a positive and harmonious work environment
  • Ensured alignment of training programs with operational goals and service standards

Intern

JW Marriott
11.2019 - 04.2020
  • Assisted with recruitment, onboarding, and employee relations within the HR department
  • Gained hands-on experience in Food and Beverage operations, guest service, and housekeeping
  • Demonstrated strong organizational and interpersonal skills in a fast-paced, luxury environment

Education

Graduate Certificate - Hospitality and Tourism Operations Management

Fanshawe College
Toronto, Ontario
01.2025

Bachelor of Science - Hospitality & Tourism Management

Mumbai University
07.2021

Skills

  • Customer relations
  • Relationship building
  • Team development
  • Customer relationship management (CRM)
  • Sales expertise
  • CRM software
  • POS systems expert

Certification

  • Accessibility for Ontarians with Disabilities Act (AODA)
  • Ontario Tourism Education Corporation (OTEC)
  • American Hotel & Lodging Educational Institute (AHLEI)
  • Smart Serve Ontario
  • Food Safety Training (Food Handler)

Accomplishments

  • Fundraising Success: Managed events raising over $50,000 for cancer research.
  • Effective Training Programs: Trained 100+ staff across departments, improving performance by 30%.
  • Participant Engagement: Increased event participation by 20%, boosting community engagement.
  • Budget Optimization: Reduced HR expenses by 15% through strategic budget management.

Languages

English
Full Professional
Hindi
Full Professional
Tamil
Native or Bilingual
French
Elementary

Timeline

Site Lead Volunteer

Canadian Cancer Society
03.2024 - Current

Human Resource Co-ordinator – Sales

The Byke Hospitality Limited
01.2023 - 11.2023

Human Resource Manager

Muza Hospitality Private Limited
01.2022 - 12.2022

Intern

JW Marriott
11.2019 - 04.2020

Bachelor of Science - Hospitality & Tourism Management

Mumbai University
  • Accessibility for Ontarians with Disabilities Act (AODA)
  • Ontario Tourism Education Corporation (OTEC)
  • American Hotel & Lodging Educational Institute (AHLEI)
  • Smart Serve Ontario
  • Food Safety Training (Food Handler)

Graduate Certificate - Hospitality and Tourism Operations Management

Fanshawe College
Vivian Chettiar