Summary
Overview
Work History
Education
Skills
Languages
Timeline
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DanYun Chen

Markham,ON

Summary

Energetic and creative with keen eye for detail and passion for beauty and wellness. Knowledge of nail care techniques and proficiency in manicure and pedicure services. Committed to enhancing client satisfaction and creating relaxing, enjoyable experience. Offering positive attitude and strong desire to learn and grow in beauty industry. Brings potential to quickly grasp nail care techniques and deliver quality services. Ready to use and develop skills in nail art and client care in [Desired Position] role.

Overview

11
11
years of professional experience

Work History

Nail Salon Reception

Kate Chen
02.2023 - 11.2023
  • Managed inventory of salon products, ensuring adequate stock levels were maintained for smooth operations.
  • Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
  • Supported nail technician by coordinating their schedules, ensuring optimal productivity.
  • Processed payments accurately, handling cash transactions and balancing daily sales reports.
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Enhanced client satisfaction by efficiently scheduling appointments and managing cancellations.

Nail Technician

Susan Zhou
04.2013 - 01.2023
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.

Education

Nail Tech

Protege School
Scarborough
02.2013

No Degree - Early Childhood Education

Centennial College
Scarborough, None
04.2012

High School Diploma -

Milliken Mills High School
Markham, ON
06.2009

Skills

  • Customer service
  • Nail extensions
  • Time management
  • Nail art techniques
  • Appointment management
  • Relationship building
  • Client consultation
  • Manicure techniques
  • Training and coaching
  • Service promotion
  • Conflict resolution
  • Effective time management
  • Critical thinking
  • Problem resolution
  • Customer relations
  • Complaint handling
  • Complaint resolution

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual

Timeline

Nail Salon Reception

Kate Chen
02.2023 - 11.2023

Nail Technician

Susan Zhou
04.2013 - 01.2023

Nail Tech

Protege School

No Degree - Early Childhood Education

Centennial College

High School Diploma -

Milliken Mills High School

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DanYun Chen