Vivian Arreola (Vaya)
Sacramento
Summary
Accomplished retail leader committed to achieving sales goals and enhancing team performance. Skilled in recruitment, training, and problem-solving, consistently delivering impactful results in customer satisfaction and operational excellence.
Overview
5
5
years of professional experience
Work History
Store Manager
Sally's Beauty Supply
Sacramento
08.2025 - Current
- Manage daily store operations, ensuring high standards of customer service and product availability.
- Execute visual merchandising strategies to optimize product displays and drive sales.
- Selected candidates, conducted interviews, and completed hiring process to build effective team.
- Train and develop team members on sale techniques and product knowledge to enhance performance.
- Created efficient schedules within budget hours, monitored timecards, and upheld attendance policy to optimize staffing.
- Engaged in district meetings with other store managers to share insights and strategies for business improvement.
- Achieve weekly, monthly, quarterly, and yearly store sales goals.
- Deliver expert customer service by sharing knowledge on hair color, nails, skin care, and electrical products.
Assistant Store Manager
Sally Beauty Supply
Sacramento
03.2023 - 08.2025
- Trained and monitored staff on operational procedures and customer service standards to ensure consistent service quality.
- Assisted Store Manager in analyzing associate performance to identify trends and coach on how to improve selling behaviors.
- Assisted Store Manager in enforcing store policies and procedures to maintain a high performing environment.
- Resolved customer issues to enhance overall shopping experience and foster customer loyalty.
- Delivered expert customer service by sharing knowledge on hair color, nails, skin care, and electrical products.
Beauty Advisor (Color Consultant)
Sally Beauty Supply
Sacramento
09.2021 - 03.2023
- Met and exceeded personal sales goals by providing exceptional customer service.
- Motivated and helped train associates on knowledge of hair color.
- Collaborated with team members to execute promotional events, increasing store sales and traffic.
- Maintained product displays and inventory levels, ensuring appealing presentation and availability.
- Handled hazardous waste properly to ensure compliance with safety regulations.
- Completed additional training on hair color to provide color consultations for clients.
Sales Associate
Tuesday Morning
Sacramento
08.2021 - 03.2022
- Built relationships with customers to encourage repeat business.
- Managed sales, returns, and exchanges in accordance with store policies.
- Prepared merchandise for sales floor by pricing and tagging.
- Organized and created displays on endcaps to promote products.
- Unloaded truck shipment onto roller chutes. Unloaded boxes off chutes and stacked in organized manner into warehouse.
- Operated machinery to assist customers with large rugs and furniture.
Education
Attending Senior Year -
General Career Preparation
Sacramento, CA07-2026
Skills
- Customer service
- Visual merchandising
- Team building
- Employee training
- Sales strategies
- Inventory management
- Shift Scheduling
- Team Leadership and coaching
- Cash Management
- Goals and performance
- Recruitment and hiring
- Problem solving
- Sales expertise
- Beauty related product knowledge
Languages
English
Professional
Timeline
Store Manager
Sally's Beauty Supply
08.2025 - Current
Assistant Store Manager
Sally Beauty Supply
03.2023 - 08.2025
Beauty Advisor (Color Consultant)
Sally Beauty Supply
09.2021 - 03.2023
Sales Associate
Tuesday Morning
08.2021 - 03.2022
Attending Senior Year -
General Career Preparation