Vivi Nguyen
Calgary,AB
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Call It Spring
Calgary, AB
04.2024 - Current
- Assisted customers with product selection, sizing and styling.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, colour, or style.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
Freelance Lash Technician
Vivi Nguyen
Calgary, AB
08.2023 - 12.2024
- Developed a portfolio of clientele through marketing campaigns and referrals.
- Organized appointments according to availability while ensuring appropriate time slots for each client.
- Adhered strictly to safety and sanitary guidelines when performing treatments.
- Kept accurate records of all services provided for each client.
- Conducted consultations with clients to discuss their desired look and expectations.
- Educated clients on aftercare techniques to ensure the longevity of their lashes.
- Stayed current on industry certifications in order to provide the highest quality service possible.
Sales Associate
Bath & Body Works
10.2021 - 01.2022
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained cleanliness of store environment including floors, windows, displays.
- Worked with fellow sales team members to achieve group targets.
Education
Bachelor of Business -
University of Calgary
Calgary, None06-2028
High School Diploma -
Crescent Heights High School
Calgary, AB06-2023
Skills
- Teamwork
- Interpersonal Communication
- Customer engagement
- Social Media Marketing
- Appointment Scheduling
- Time management abilities
- Problem-Solving
- Trend Monitoring
- Inventory management
- Cash register operation
- Visual merchandising
Certification
- Certification of Completion in Training Course for Classic and Volume Eyelash Extensions
References
References available upon request.
Timeline
Sales Associate
Call It Spring
04.2024 - Current
Freelance Lash Technician
Vivi Nguyen
08.2023 - 12.2024
Sales Associate
Bath & Body Works
10.2021 - 01.2022
Bachelor of Business -
University of Calgary
High School Diploma -
Crescent Heights High School
Similar Profiles
Sarina AryalSarina Aryal
Sales Associate at Call It SpringSales Associate at Call It Spring
Aseel ElzamelAseel Elzamel
Sales Associate at Call It SpringSales Associate at Call It Spring
Sai Satya HemadribatlaSai Satya Hemadribatla
Assistant Manager at Call It SpringAssistant Manager at Call It Spring
Charles LetourneauCharles Letourneau
Dishwasher at PadmanadiDishwasher at Padmanadi
Michael OBrienMichael OBrien
Business Development Specialist /Senior Wealth Advisor at OP Elite Wealth (Raymond James Ltd)Business Development Specialist /Senior Wealth Advisor at OP Elite Wealth (Raymond James Ltd)