Vivek Singh Paradia
Barrie,ON
Summary
Dedicated and detail-oriented professional with strong organizational skills and a commitment to excellence seeking to leverage expertise in logistics. Eager to contribute to efficient operations and exceptional service delivery by applying problem-solving abilities and a proactive approach in a dynamic team environment.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Domino's Pizza
01.2023 - Current
- Supervise and coordinate daily operations, including staffing, training, and inventory management to ensure efficient restaurant performance and exceptional customer service.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
Delivery Driver
Skip the Dishes
07.2023 - 02.2024
- Efficiently deliver food orders to customers, ensuring timely and accurate deliveries while maintaining high standards of customer service.
- Received daily delivery instructions and route assignments from dispatch.
- Adhered to all applicable traffic laws while driving delivery vehicle.
Customer Service Representative
Dominos Pizza
Barrie, Ontario
10.2021 - 08.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Postgraduation in General Business - Business Administration
Georgian College
Barrie, ON09-2023
Skills
- Management
- Problem solving
- Communication
- Leadership
- Operations Management
- Cost Reduction
- Task Delegation
- Product and service knowledge
- Staff Supervision
- Money Handling
- Staff Management
Timeline
Delivery Driver
Skip the Dishes
07.2023 - 02.2024
Assistant Manager
Domino's Pizza
01.2023 - Current
Customer Service Representative
Dominos Pizza
10.2021 - 08.2023
Postgraduation in General Business - Business Administration
Georgian College
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