VIVEKANANDA REDDY GOTTAM

• Architected and delivered mission-critical Public APIs processing 4.5M+ daily requests for e-commerce platform, indirectly contributing to $2 million annual revenue through enhanced customer engagement and 99.9% system uptime
• Designed enterprise-scale delivery integration serving 44 customers across multiple dispensaries, achieving 75% reduction in order processing time and 100% automated compliance maintenance with real-time order closures
• Built high-performance customer workflow APIs managing 100+ dispensaries processing 5000+ records daily, implementing enterprise-grade data privacy safeguards and real-time orchestration capabilities
• Led strategic migration from MuleSoft to Go
• Architected complete MuleSoft platform from ground-up including VPC design, multi-environment provisioning, automated CI/CD pipelines, and enterprise security policies
• Engineered fully observable AWS ecosystem with real-time metrics, centralized logging, and automated deployment pipelines, enabling high-throughput integrations with zero-downtime rollouts across development, staging, and production environments.
• Led cross-functional team of 5 engineers managing multiple parallel workstreams including legacy system modernization, multi-tenant API development, and data-driven integration solutions using MuleSoft and Go technologies
• Designed and deployed Go-based integration services on AWS EKS with end-to-end CI/CD automation, managing complete service lifecycle from development to production ensuring enterprise-scale reliability and rapid delivery
• Established comprehensive API governance by drafting design specifications, technical standards, and development best practices, improving SDLC efficiency and reducing development cycles
• Architected Public APIs for customer onboarding, delivery partner integration, and inventory management, enhancing system efficiency and enabling seamless scalability
• Modernized legacy Java systems by identifying and resolving critical performance bottlenecks, implementing strategic enhancements that improved system reliability and reduced maintenance overhead
• Owned quality assurance initiatives through comprehensive unit and integration testing frameworks, achieving 95% code coverage and low production defects
• Collaborated with marketing leadership to build POCs for MZBIZ business shows, directly contributing to customer acquisition strategies and retention initiatives resulting in increase in client engagement
• Led agile development practices as Scrum Master, facilitating sprint planning, daily standups, and retrospectives for 5-engineer team, consistently delivering sprint goals with 98% velocity achievement
• Drove client engagement initiatives by conducting integration opportunity assessments and stakeholder feedback sessions, resulting in new integration partnerships and enhanced customer satisfaction scores

• Led enterprise API development and MuleSoft integration initiatives with cross-platform expertise
• Architected enterprise-core Public APIs and integration flows using MuleSoft 3.x/4.x, delivering scalable integration solutions with seamless SFMC and Shopify connectivity
• Led high-performance development team of 3 engineers, delivering multi-layered API architecture including Experience APIs, Process APIs, and System APIs with comprehensive testing frameworks and zero-downtime deployments
• Designed robust integration software components with enterprise-grade specifications, audit controls, exception handling, and security frameworks, ensuring 100% compliance with data retention policies and automated recovery procedures
• Engineered comprehensive MuleSoft ESB solutions with advanced debugging, flow analysis, and configuration management, achieving Easier operability and support.
• Orchestrated cross-functional stakeholder alignment across business and technical teams, translating complex enterprise requirements into scalable Public API architectures with comprehensive documentation and clear implementation roadmaps
• Championed technical knowledge transfer initiatives, providing expert guidance on integration technology components and best practices, resulting in faster onboarding for new team members and enhanced team productivity
• Independently managed complete integration lifecycle from architecture design to production deployment, ensuring seamless alignment with business objectives and enterprise technical standards while maintaining RabbitMQ messaging reliability and database optimization

Senior Consultant
Project: WAIO, BHP Australia

• Designed comprehensive integration solutions for the WAIO rail integration team, enabling seamless data synchronization across critical enterprise systems such as CMMS, Uptime, Radar, and Rail Historian using MuleSoft RTF and Solace PubSub+.
• Architected scalable components on BHP-managed MuleSoft RTF, establishing event-driven communication patterns for real-time data flow with enterprise-grade reliability.
• Led end-to-end solution architecture, creating HLD/LLD documentation and integration blueprints that became standards for future rail initiatives.
• Acted as primary technical advisor to enterprise architects, steering design decisions and strategy for complex integration components.
• Drove MuleSoft expertise development across the team with hands-on guidance and onboarding support.
• Mentored peers through development shadowing and real-time coaching to build self-sufficient, high-performing integration teams.

Senior Developer
Project: BHP, NGI

• Architected an enterprise migration strategy from Oracle Service Bus to MuleSoft RTF for coal operations systems like M2P, BMX, APS, and CTS.
• Modernized 80+ legacy BPEL sequences to stateless, event-driven integrations using MuleSoft RTF and Solace, enhancing scalability and reliability.
• Implemented real-time, microservice-based data workflows using MuleSoft 4.x, StreamSets, and Java.
• Eliminated system bottlenecks with stateless integration patterns for uninterrupted mining operations.
• Developed a common testing framework, accelerating the migration cycle while ensuring quality.
• Delivered integration solutions supporting high-volume processing and strict compliance/security requirements.

Senior Developer
Project: Geelong Football Club

• Led modernization of a legacy MuleSoft integration landscape, transforming undocumented orchestration logic into scalable Mule 4.x solutions.
• Conducted deep technical analysis for redesign, eliminating tech debt while enhancing performance and maintainability.
• Managed the complete modernization lifecycle: complexity analysis, effort estimation, solution architecture, development, testing, and deployment.
• Introduced coding/documentation standards to bring consistency and traceability to the integration platform.
• Designed and deployed Salesforce integrations from scratch, improving CRM synchronization and streamlining processes.
• Engineered robust patterns for Salesforce connectivity, ensuring secure, real-time enterprise data flow.

Senior Developer
Project: Deakin University, Melbourne, Australia

• Championed MuleSoft modernization from 3.x to 4.3, acting as the university's integration center of excellence.
• Directed the full migration lifecycle across hybrid cloud/on-prem environments: code redesign, enhancement, peer review, and deployment.
• Delivered complex enterprise integrations with Salesforce, NetSuite, databases, and JMS.
• Created HLD/LLD documentation that set the standard for Deakin’s technical architecture.
• Collaborated with multiple business units to understand critical needs and translate them into strategic integration solutions.
• Provided technical mentorship and expert issue resolution, boosting team productivity and code quality.

Senior Consultant
Project: Ruralco Holdings Pvt Ltd

• Led enterprise cloud migration from Oracle 12c AWS to SOACS, ensuring zero disruption and continued integration reliability.
• Designed a full cloud transition strategy including codebase transformation, resource allocation, and platform tuning.
• Established a DevOps pipeline with automated CI/CD tailored for SOACS, optimizing deployment speed and reliability.
• Owned the full environment promotion lifecycle from Non-Prod to Production, using robust deployment automation and risk mitigation practices.

Integration Developer
Project: SAPOL, Adelaide/Melbourne

• Built secure, scalable integration frameworks using Oracle Integration Cloud, Jenkins, AWS, and Java.
• Developed custom workarounds for platform limitations and implemented robust error handling mechanisms.
• Created detailed test cases, reporting structures, and performed peer reviews to uphold operational integrity in law enforcement systems.

Integration Developer
Project: BHP Billiton Mitsubishi Alliance (BMA)

• Delivered high-performance integration solutions across coal transportation and quality systems using Oracle Service Bus, SOA Suite, XQuery, and XSLT.
• Enabled seamless data transformations across multiple systems to support critical coal supply chain functions.
• Focused on adaptive solution design and quality assurance for continuous system efficiency improvements.

Integration Developer
Project: Pacific National

• Designed and implemented end-to-end rail integration architecture using Oracle OSB 11g and SOA 11g.
• Developed sophisticated decision flows, Xref/DVM logic, and error handling frameworks.
• Delivered comprehensive documentation and collaborated directly with clients to align technical implementations with operational needs.

Middleware Support Engineer
Project: Stryker Corporation

• Provided 24/7 middleware support, maintaining enterprise uptime and resolving P1 incidents within SLA.
• Delivered expert troubleshooting and proactive issue resolution to ensure business continuity.
• Built strong client relationships through reliable support and preventative maintenance strategies.