Vivek Mani
Terrace
Summary
I am a dedicated architect focused on effectively addressing complex business challenges and making informed decisions that drive success. With extensive experience in analyzing business performance, I develop actionable strategies and operational policies to enhance organizational effectiveness while prioritizing customer satisfaction through quality service and timely delivery. By merging visionary leadership with strategic planning, business model restructuring, and cost control, I create opportunities for new alliances, drive customer acquisition, and elevate customer experiences. I actively monitor market trends, leveraging insights to fuel revenue growth. Additionally, I specialize in brand segmentation and positioning, employing innovative marketing strategies to bolster brand visibility. I am a versatile leader committed to recruiting and managing high-performing multicultural teams. My approach delivers measurable business value and cultivates a positive work environment that fosters high morale and low employee turnover.
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
TJX Canada
05.2023 - Current
- Implement innovative merchandise presentations and strategically prioritize product placement on the sales floor to drive sales across retail locations and enhance customer engagement and satisfaction
- Develop accurate recruitment forecasts and formulate effective hiring plans that align with the organization's strategic objectives, ensuring appropriate talent acquisition
- Engage in comprehensive relationship-building with stakeholders at all levels while providing impactful brand and client solutions in collaboration with internal cross-functional teams and external partners
- Communicate operational updates, challenges, and opportunities to associates clearly, emphasizing business objectives and the importance of customer service
- Optimize administrative efficiencies to enable leadership to focus on enhancing sales performance
- Collaborate effectively with regional partners to achieve optimal operational efficiency
- Analyze sales data to drive revenue and ensure store profitability
- Continuously monitor the store's performance against regional benchmarks to identify areas for improvement
- Assess team performance regularly to identify developmental needs and collaborate on initiatives to address these areas effectively
- Provide strong leadership and supervision to enhance team performance, identifying opportunities to maximize store profitability
- Develop and implement a comprehensive employee training plan to improve overall store performance
- Coordinate sales planning by scheduling regular reviews of the opportunity pipeline with direct report managers
- During these reviews, identify new opportunities, assess market demand, and formulate actionable plans to drive revenue and meet or exceed established targets
- Employ persuasive and creative merchandise presentation techniques to positively influence customer purchasing decisions and increase the business's conversion rates
- Offer guidance and support to the team, ensuring adherence to the company's high standards while strategically embracing risks to achieve significant outcomes
- Cultivate a passion for inspiring and motivating team members to foster consistent and positive organizational growth
- Maintain accurate sales forecasts for all channels under the team's requirements, contributing to informed decision-making and strategic planning
- TJX Companies, Inc
- Is recognized as a Fortune 100 entity and is the preeminent off-price retailer of apparel and home fashions in the United States and internationally
- The company operates over 5,000 stores across nine countries, including TJ Maxx, Marshalls, HomeGoods, HomeSense, and Sierra in the United States; Winners, HomeSense, and Marshalls in Canada; TK Maxx and Homesense in Europe; and TK Maxx in Australia
Sales Consultant
MacCarthy GM
02.2023 - 05.2023
- Lead and manage the sales of automobiles at the dealership to drive growth and success
- Actively engage with customers from various backgrounds, focusing on cultivating their enthusiasm and satisfaction
- Perform benchmarking analyses to gain insights into competitor strategies and identify areas for improvement
- Partner with the Sales Manager to devise effective promotions for the company's products that resonate with customers
- Utilize CRM software and develop efficient order pipelines to streamline operations and enhance customer interactions
- Strengthen customer engagement by understanding their needs and offering optimal solutions tailored to them
- Build and nurture strong relationships with customers and team members, fostering a positive and collaborative company culture
- Work closely with the Finance and Service departments to facilitate quick and efficient deal closures in a fast-paced environment
- Establish a systematic approach to client development, ensuring consistent achievement of sales goals
- Enhance the overall customer experience by providing personalized financial options during the purchasing journey
Assistant General Manager
Bigapple Lifestyle Pvt ltd
05.2022 - 12.2022
- Responsible for maintaining sales forecasts across all channels in alignment with team objectives
- Formulating strategies to maximize profitability and revenue generation while realizing organizational goals
- This includes conceptualizing and implementing plans and objectives consistent with the company's vision and mission, ensuring that performance parameters-including budget, profit and loss figures, acquisition costs, and sales team key performance indicators-are effectively monitored and controlled
- Collaborating with core business operations to enhance the company's market presence, expand market share, and achieve sustainable revenue growth
- Developing comprehensive annual business plans and strategies, managing operations from inception, defining processes, and establishing appropriate systems for delegated functions on a global scale
- Creating a systematic approach to enhance market reach through potential mapping and sales planning while formulating and executing go-to-market strategies that capitalize on significant opportunities for revenue growth and market penetration
- Accumulating expertise across a range of multi-functional roles, including Demand Planning, Distribution Depth and Width, Business Analytics (encompassing market and competitor analysis and market categorization), and all aspects of Product Management (including customer segmentation, positioning, pricing, and brand management)
- Overseeing the complete sales cycle from initial unqualified leads to proposals, addressing competitive challenges, evaluation and support issues, commercial considerations, price negotiations, and closure
- Directing comprehensive sales operations, which include projecting annual sales, monitoring sales performance, and interfacing with other organizational areas to ensure that business orders are executed accurately and profitably by overarching business goals and objectives
- Conducting competitive analysis and monitoring market trends; adapting marketing and sales strategies to align with current market conditions; and spearheading new regional initiatives
- Protecting the business while ensuring sustained growth, focusing on achieving or exceeding sales targets, broadening business reach, and creating new sales opportunities
- Establishing processes and standard operating procedures while implementing various methodologies and recommending contemporary practices to enhance execution time and achieve operational efficiencies
- Advancing the strategic vision, facilitating change, infusing innovative ideas, and elevating product and process performance and productivity to the next level
Managing Director
Iswariya Agency
04.2015 - 03.2022
Assistant Manager
Bajaj Electricals Ltd
09.2012 - 03.2015
Territory Manager - Sales
HSIL
06.2011 - 08.2012
Education
Business administration and management - general
Amity University
04.2011
Electrical and Electronics Engineering -
Anna University
04.2008
Skills
- Sales
- Business Development
- Marketing
- Strategic Business Planning
- Thought Leadership
- Comprehensive Market Analysis
- Competitor Analysis
- Go-to-Market Strategies
- Management of Channels
- Distribution Networks
- New Product Development
- Launch Initiatives
- Promotional Activities
- Annual Business Planning
- Budget Formulation
- Client Relationship Management
- Retention Strategies
- Business Growth
- Revenue Generation
- Market Penetration Strategies
- Organizational Improvement
- Team Establishment
- Team Stabilization
- Problem-solving
- Retail operations
- Customer service and engagement
- Customer experience
Languages
English
Full Professional
Hindi
Professional Working
Tamil
Native or Bilingual
Timeline
Assistant Store Manager
TJX Canada
05.2023 - Current
Sales Consultant
MacCarthy GM
02.2023 - 05.2023
Assistant General Manager
Bigapple Lifestyle Pvt ltd
05.2022 - 12.2022
Managing Director
Iswariya Agency
04.2015 - 03.2022
Assistant Manager
Bajaj Electricals Ltd
09.2012 - 03.2015
Territory Manager - Sales
HSIL
06.2011 - 08.2012
Electrical and Electronics Engineering -
Anna University
Business administration and management - general
Amity University
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