Vivek Jassi
Brampton,ON
Summary
Dedicated and vigilant security guard with over 4 years of experience ensuring the safety of premises, assets and personnel. Proficient in surveillance, emergency response, and conflict resolution. Demonstrated ability to effectively patrol assigned areas, respond to alarms and disturbances, and collaborate with law enforcement agencies
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Technical Support Volunteer
Centennial College
Toronto, ON, Canada
- Volunteered multiple times to provide technical assistance in various capacities
- Provided well-thought cut solutions and met deadlines, e.g
- Conducted maintenance checks on PC and software's before student exams
- Took charge of high-intensity situations and solved problems, e.g
- Ability to devise multiple solutions to replacing wires etc
Security Guard Level 3 (Customer Care)
ALLIED Universal
Toronto, ON, Canada
06.2018 - 12.2021
- Engaged in fire and evacuation alarm test drills with 100% accuracy that resulted in ongoing compliments from client's site upper management
- Provided guidance and training to new employees in effective methods of managing all levels of personal and site functions
- Cultivated open lines of communication with security staff, supervision and client contacts that reflected optimum management development and implementation of updated security protocols to address lapse created by advances in technology and criminal strategies
- Enhanced access control, reducing unauthorized entry and solicitation with 28% by utilizing smart technology
Education
Advance Diploma - Computer Technology Networking
Centennial College
Toronto, ON04.2019
Bachelor of Technology - Computer Science
Guru Nanak Dev University
India05.2017
Skills
- Report writing
- Incident reporting
- CCTV surveillance
- Superior customer service
- Surveillance
- Access control
- Patrol operations
- Relationship building and management
- Conflict resolution techniques
Certification
Use of force
WHMIS
AODA
H&S
Timeline
Security Guard Level 3 (Customer Care)
ALLIED Universal
06.2018 - 12.2021
Advance Diploma - Computer Technology Networking
Centennial College
Bachelor of Technology - Computer Science
Guru Nanak Dev University
Technical Support Volunteer
Centennial College