Vivek Hooda
Mississauga,ON
Summary
Inspiring manager with extensive experience in management of 10000+ deliveries every day in different product and 5 years of experience in leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Territory Manager
OBIBOX
Montreal, Quebec
01.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Planned and completed group projects, working smoothly with others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Achieved cost-savings by developing functional solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Understood and followed oral and written directions.
- Delivered products to customer locations on time.
- Established relationships with key customers, vendors, and distributors in the area.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Warehouse Manager
Tecor transport
Montreal , QC
01.2019 - 01.2021
- Established procedures for receiving, storing, handling hazardous materials safely.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing tasks.
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Identified opportunities to reduce cost and improve productivity.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Delivered products to customer locations on time.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Logistics Coordinator
Tecor transport
Montreal , QC
08.2018 - 01.2019
- Developed action plans with driving personnel to reduce service failure.
- Reviewed logistics performance with customers against service agreements, targets and benchmarks.
- Implemented new technologies such as GPS tracking software for increased efficiency in logistics operations.
- Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
- Oversaw loading and unloading activities at warehouses and distribution centers.
- Managed movement, sorting and loading of supplies to keep deliveries on schedule.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
Education
AEC - Residential And Commercial Drafting And Management
Lester B Pearson College
Montreal, QC08-2018
Skills
- Inventory Control
- Database Management
- Territory Management
- Revenue Generation
- Operations
- Business Management
- Vendor Management
Languages
English
Native/ Bilingual
French
Professional
Hindi
Native/ Bilingual
Certification
- Health and Safety
References
References available upon request.
Timeline
Territory Manager
OBIBOX
01.2021 - Current
Warehouse Manager
Tecor transport
01.2019 - 01.2021
Logistics Coordinator
Tecor transport
08.2018 - 01.2019
AEC - Residential And Commercial Drafting And Management
Lester B Pearson College
Similar Profiles
Karandeep SinghKarandeep Singh
Cashier at Jeff, Rose & Herb's No FrillsCashier at Jeff, Rose & Herb's No Frills
Sravani USravani U
Salesforce Developer at CitibankSalesforce Developer at Citibank
Fadi Barakat DiabFadi Barakat Diab
Senior Program Manager at CIBCSenior Program Manager at CIBC