Jinal Desai
Ottawa,ON
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Receptionist
Smile Dental Care
Ahmedabad , Gujrat
2021.03 - 2022.01
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Fashion Associate
Walmart
Ottawa , ON
2022.05 - 2022.07
- Leveraged trend knowledge and listened carefully to customers' needs to effectively target clothing and accessories recommendations.
- Engaged customers immediately to build connections and uncover specific needs.
- Resolved complaints and processed exchanges.
- Organized store by returning merchandise to proper areas and restocked displays.
Cashier
Circle K
Ottawa , Canada
2022.08 - 2023.01
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
Manufacturing Production Technician
Sanmina
Ottawa
2023.06 - 2024.01
- Inspected finished products for defects or discrepancies before shipment.
- Monitored quality control of products throughout the manufacturing process.
- Repaired faulty parts or components using specialized tools and testing equipment.
- Reviewed customer feedback to make necessary adjustments to improve quality assurance measures.
Education
High School Diploma -
AG High School
Ahmedabad04.2017
Skills
- Basic Computer knowledge
- Google suite
- Time Management
- Issue Resolution
- Teamwork and Collaborations.
- High level of integrity
- Customer service
Timeline
Manufacturing Production Technician
Sanmina
2023.06 - 2024.01
Cashier
Circle K
2022.08 - 2023.01
Fashion Associate
Walmart
2022.05 - 2022.07
Receptionist
Smile Dental Care
2021.03 - 2022.01
High School Diploma -
AG High School
Similar Profiles
Mohamed MeeranMohamed Meeran
Dentist at Smile Dental CareDentist at Smile Dental Care
Shunsheng XiaShunsheng Xia
Dental Assistant at Smile Dental CareDental Assistant at Smile Dental Care
Nejood HusseinNejood Hussein
Dental Assistant at Smile dental careDental Assistant at Smile dental care