Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Viv Obinna

Toronto,ON

Summary

Relentless professional known for working hard to determine risk levels. A well-spoken Fraud Analyst promoting exemplary talents in reviewing accounts and identifying issues.

Overview

6
6
years of professional experience

Work History

Fraud Analyst

Alorica
2018.02 - Current
  • Evaluated customer data to identify and prevent fraudulent activities.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Performed risk assessments to determine level of fraud risk and prioritize investigations.
  • Tracked fraud cases and monitored trends to develop strategies for prevention.
  • Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
  • Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
  • Reviewed transactions and receipts to identify any suspicious activity.
  • Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
  • Summarized all key information regarding investigation into detailed report for delivery to client.
  • Contacted customers directly to notify of fraudulent activity and minimize impacts.
  • Played an instrumental role in the development of company-wide awareness campaigns aimed at educating employees about the importance of vigilance in detecting potential instances of fraud.
  • Established strong relationships with external partners such as banks and credit bureaus, facilitating efficient exchange of information related to suspected fraudulent activities.
  • Worked with third-party vendors to access and analyze data and systems.
  • Developed and implemented procedures to detect and prevent fraud.
  • Collaborated with cross-functional teams to develop comprehensive anti-fraud policies and procedures.
  • Evaluated success of fraud detection systems to identify areas for improvement.
  • Facilitated information sharing among team members through regular meetings and discussions, fostering a collaborative work environment focused on continuous improvement.
  • Collaborated with internal and external stakeholders to create and maintain fraud prevention strategies.
  • Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk.
  • Evaluated the effectiveness of current fraud prevention measures, recommending enhancements as necessary based on findings from thorough risk assessments.
  • Provided training to new team members on fraud detection techniques, enhancing their ability to identify potential threats quickly and accurately.
  • Identified emerging fraud trends by conducting regular market research and staying updated on industry best practices.
  • Led efforts to recover funds lost due to fraudulent activities, liaising with affected parties for optimal resolution.
  • Maintained up-to-date knowledge of regulations related to fraud prevention, ensuring compliance with relevant laws and guidelines.
  • Improved overall efficiency in fraud analysis by streamlining processes and optimizing tools used for data analysis.
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Produced detailed reports of fraud investigations and presented findings to senior management.
  • Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizing financial impact.
  • Consistently exceeded performance targets by demonstrating keen attention to detail and exceptional analytical skills in identifying fraudulent patterns.
  • Enhanced detection capabilities for potential fraudulent activities through regular review of account transactions and patterns.

Education

Bachelor of Science - ENGINEERING

COVENANT UNIVERSITY
NIGERIA
06.2014

Skills

  • Data Analysis
  • Fraud prevention
  • Fraud Detection
  • Dispute Resolution
  • Verbal and written communication
  • Transaction monitoring
  • Loss Prevention
  • Telephone and email etiquette
  • Activity monitoring
  • Transaction review
  • Proficient in Excel

Timeline

Fraud Analyst

Alorica
2018.02 - Current

Bachelor of Science - ENGINEERING

COVENANT UNIVERSITY
Viv Obinna