Overview
Work History
Education
Skills
Timeline
Generic

Vitoria Andrade

Brampton,ON

Overview

5
5
years of professional experience

Work History

Data Entry Clerk

Global Pet Foods Bancorp
03.2022 - Current
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Used computer software to store and retrieve data.
  • Trained in-house users on advanced functionality of MS Word and Excel.

Customer Service Representative

Global Pet Foods
05.2018 - 02.2022
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed and updated databases to handle customer data.
  • Trained team members in successful strategies to meet operational and sales targets.

Education

No Degree - Cybersecurity Analyst

Willis College
Ottawa, ON
09.2024

Skills

  • Communication
  • Maintaining Confidentiality
  • Scheduling Databases
  • Organization and Time Management
  • Flexible and Adaptable
  • MS Office
  • Analytical and Critical Thinking
  • Customer Relations
  • Able to understand and grasp new concepts quickly

Timeline

Data Entry Clerk

Global Pet Foods Bancorp
03.2022 - Current

Customer Service Representative

Global Pet Foods
05.2018 - 02.2022

No Degree - Cybersecurity Analyst

Willis College

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Vitoria Andrade