Vitor Latorraca
Toronto
Summary
Detail-oriented professional with extensive experience in Customer Service and Operations. Proven expertise in managing customer accounts, processing payments, and resolving issues in fast-paced environments. Recognized for strong communication skills and adherence to procedures, seeking a full-time role in a structured corporate setting focused on stability and growth.
Overview
7
7
years of professional experience
Work History
Server
Kinton Ramen
11.2023 - Current
- Delivered outstanding customer service while managing high-volume dining demands effectively.
- Ensured seamless daily operations by collaborating closely with team members across various shifts.
- Addressed customer inquiries promptly, enhancing overall guest satisfaction and dining experiences.
- Maintained cleanliness and organization of dining areas to promote a welcoming atmosphere.
- Assisted in training new staff on best practices for service and operational efficiency.
Web Developer / Co-founder
Alma Delivery
06.2020 - 12.2022
- Achieved efficient meal delivery by managing logistics and operations effectively.
- Oversaw production of 200+ meals weekly, ensuring quality and timely delivery.
- Enhanced customer engagement through strategic digital marketing campaigns and automation processes.
Legal Intern
TJES
01.2019 - 12.2019
- Ensured accuracy and consistency in legal documents through meticulous organization and review processes.
- Maintained confidentiality and compliance by adhering strictly to established legal protocols.
- Conducted thorough reviews of complex legal agreements, identifying key issues and discrepancies.
- Collaborated with legal team members to streamline documentation processes and improve efficiency.
- Prepared summaries of legal documentation to facilitate quicker decision-making within the team.
Education
Diploma - Computer Programming
Georgian College
Toronto, Ontario, Canada12.2025
Bachelor's - Law
Multivix
Vitoria, Brazil12.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
LANGUAGES
English
Spanish
Portuguese
Timeline
Server
Kinton Ramen
11.2023 - Current
Web Developer / Co-founder
Alma Delivery
06.2020 - 12.2022
Legal Intern
TJES
01.2019 - 12.2019
Bachelor's - Law
Multivix
Diploma - Computer Programming
Georgian College