Experienced with implementing comprehensive HR strategies that support business objectives. Utilizes deep knowledge of talent management and organizational development to enhance workforce performance. Track record of building strong teams and fostering positive workplace culture.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sr. HR Business Partner - Eastern Canada
BrandSafway
05.2024 - Current
Coached managers on effective communication techniques, promoting greater transparency within the organization.
Oversaw employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates.
Introduced company-wide diversity and inclusion programs, fostering a more inclusive workplace culture.
Provided updates on HR policy changes to employees to satisfy compliance and state laws.
Managed complex employee relations issues, resulting in a more engaged and harmonious work environment.
Spearheaded recruitment efforts to fill critical positions quickly, reducing downtime due to staff turnover.
Directed hiring and onboarding programs for new employees.
Partnered with legal counsel to ensure compliance with labor laws and regulations across all HR practices.
Streamlined HR processes for improved efficiency, leading to better decision-making and resource allocation.
Human Resources Manager
VersaCold Logistics Services
03.2020 - 05.2024
Advise Management on and ensures compliance with Federal, Provincial and local laws and regulations governing the employer/employee relationship, as well as internal policies and procedures
Coach and advises the operational and corporate management teams on the execution of human resource programs including but not limited to; performance management, development planning, employee relations, compensation, engagement, benefits, talent acquisition, and onboarding
Manages activities for field employment related complaints and audits, both internal and external
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Coach all employees and management on and oversees compliance with all key activities related to performance management, including PIP’s and ER issues
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Negotiate CBA’s within unionized facilities
Manage the onboarding process of new hires
Strategic partner in HR planning, resulting in determining the number of employees required in each facility
Provide advice and support to management on the progressive discipline process in all union and non-union facilities
Manage the grievance structure to ensure resolution
Oversee any payroll discrepancies within the facilities to avoid grievances
Create and update company policies to ensure compliance with government regulations
Lead joint labour meetings between unions and operation staff at facilities
Facilitate Talent Review and Succession Planning process for region
Human Resources Manager
Pride Truck Sales Ltd.
08.2018 - 03.2020
Created and implemented policies for the entirety of the company, including but not limited to all Canadian and US subsidiaries
Manage Human Resources for all Canadian and US subsidiary companies
Researched, developed and implemented an HRIS system into the company (Ceridian Dayforce) which reduced payroll and HR costs
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Become SME for HRIS system
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Developed and implemented an RRSP and Pension plan for Canadian subsidiaries
Developed and implemented401K and Benefit plans for US subsidiaries
Created an employee handbook for Canadian and US companies to provide easy access of company policies for all employees
Manage the employee lifecycle
Manage the Health and Safety department and ensure compliance with government regulations
Advise Executive team regarding staffing and HR planning
Address employee concerns via HR suggestion tool
Recruitment of all back office and executive staff, including Director and VP requisitions
Manage an HR/Payroll team of 5 employees
Created new hire letters and onboarding documentation for all staff
Identify strategic initiatives and partner on the design and execution of solutions
Act as liaison between the company and outside legal and professional resources to ensure that all employment policies follow current laws and regulations
Reviewed compensation structure of all levels in the company and provided detailed reports on average market compensation for each individual position to ensure we do not overpay or underpay current and new employees
Complete salaried payroll and assist payroll team with escalations and provide advice on any inquiries
Reviewed current payroll structure and ensured legal compliance
Human Resources Administration Officer
Scotiabank
10.2017 - 08.2018
Responsible for the accurate and timely execution of employee data changes
Reviewing, executing or answering escalated inquiries on personal data change requests including but not limited to position changes, salary adjustments, employee separations, profile changes, policies, procedures and service level agreements
Ensures data accuracy and integrity of employee records through established internal control procedures
Answers escalated inquiries by management in a timely manner, while adhering to SLA protocol
Assist in Service Rehearsal Training of new systems to ensure effectiveness upon release of said system
Actively assists in payroll audit to ensure no data errors occur after processing
Runs regular bi-weekly/monthly reports for business lines upon request
Seeks opportunities to improve operational effectiveness and propose recommendations to Managers
Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
Human Resources and Payroll Administrator
TST Overland Express
03.2015 - 09.2017
Transition purchased companies from legacy HR and Payroll systems onto in-house payroll and HRIS
Learn new payroll system for acquired companies and train payroll administrators on new system to ensure seamless transition
Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
Confirm and enter trip sheets, Regular hours, Overtime hours and Meal allowances for unionized employees
Attend grievance meetings when required
Interpret and advise management on multiple CBA’s across all provinces
Process Salaried Payroll for office staff in Quebec and Ontario
Maintain and remit employee garnishments
Maintain unionized and salaried employee files
Have extensive experience and knowledge running and maintaining the company HRIS (Nethris Expert HR)
Create new hire packages and enter completed information into the HR management system
Create ROE’s for departing employees
Recruitment Specialist (Contract)
Transline Resource Group
09.2014 - 02.2015
Full cycle recruiting
Create job ads for available positions
Manage applicant tracking system by updating all candidate information
Screen100+ resumes per day to qualify potential candidates
Oversee interview process; complete employment and professional references
Work directly with clients to accurately determine their staffing needs
Call50+ candidates per day to generate a candidate pool
Delivering and negotiating offers with candidates
Use HRIS to monitor employee's hours
Generate timesheets for temporary workers and submit to payroll
Run in-house job fairs to filter possible job candidates
Education
Bachelor of Commerce - Human Resources Management
Humber College
Toronto, ON
01.2014
Skills
Compensation Management
Recruitment/Selection
Labour relations
Payroll and Benefits
RRSP/401K creation
Union Negotiations
Training and Development
Organizational Development
HRIS:Workday, Ceridian Dayforce, ADP Workforce Now
Salary/wage administration
Employment Law: Human Rights Code, OHSA, CLC, AODA and ESA