Vito Merritt
Modesto
Summary
Versatile professional with a background in electrical troubleshooting at Layman Electric and strategic account and operations management at Qwick. Demonstrated success in collaborative problem solving and cross-functional team building, enhancing operational efficiency and client retention. Skilled in interpreting technical schematics and fostering strong client relationships through emotional intelligence.
Overview
3
3
years of professional experience
Work History
Apprentice Electrician
Layman Electric
09.2024 - Current
- Improved project efficiency through effective communication with team members and supervisors regarding tasks and responsibilities.
- Developed expertise in troubleshooting common electrical issues, facilitating quicker solutions to resolve customer concerns.
- Read and interpreted blueprints and electrical schematics to determine layout of electrical systems.
Account Management Specialist
Qwick
11.2022 - 06.2023
- Strengthened client relationships by providing exceptional account management and timely issue resolution.
- Managed complex sales cycles, strategically navigating negotiations for mutually beneficial outcomes.
- Maximized client retention through attentive relationship management and proactive problem-solving efforts.
Operations Management Intern
Qwick
06.2022 - 11.2022
- Applied analytical skills to assess and forecast operational performance, allowing for proactive adjustments and improvements.
- Streamlined operational processes by identifying inefficiencies and implementing effective solutions.
- Collaborated with cross-functional teams to develop innovative approaches that led to improved overall operations efficiency.
Education
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ05-2023
Skills
- Collaborative problem solving
- Strong emotional intelligence
- Strategic goal setting
- Cross functional team building
- Troubleshooting and diagnosis
Affiliations
- Vice President of Kamp Love (Non profit)
Timeline
Apprentice Electrician
Layman Electric
09.2024 - Current
Account Management Specialist
Qwick
11.2022 - 06.2023
Operations Management Intern
Qwick
06.2022 - 11.2022
Bachelor of Science - Business Management
Grand Canyon University
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