Vito Liriano
Courtice,ON
Summary
Accomplished Logistics Manager with a proven track record at UPS and Fortigo Freight Services, enhancing warehouse efficiency and customer satisfaction. Expert in Logistics Management and Team Collaboration, I led teams to exceed performance targets through strategic scheduling and effective workload management, achieving significant improvements in on-time delivery rates.
Overview
11
11
years of professional experience
Work History
Warehouse Associate
UPS
06.2013 - 11.2014
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Maintained clean, orderly work environment free of hazards.
Dispatch Coordinator
UPS
11.2014 - 01.2015
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
- Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
Dispatch Supervisor
UPS
01.2015 - 08.2017
- Supervised team of Number employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Oversaw vehicle maintenance schedules, coordinating repairs as needed to minimize downtime for fleet vehicles.
Warehouse Manager
UPS
08.2017 - 05.2021
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Logistics Manager
Fortigo Freight Services
05.2021 - Current
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Directed shipping and receiving of wide range of products daily.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Resolved shipping discrepancies by coordinating customer and courier communications.
Education
Senator O'Connor College School
Toronto, ON06.2013
Skills
- Shipping and receiving
- Warehouse Management
- Team Management
- Logistics Management
- Work Delegation
- Logistics Oversight
- Supplies inventory
- Fleet Dispatch
- Warehouse Safety
- Inventory Management
- Team Collaboration
- Schedule Management
- Supply Chain Solutions
- Workload Management
Languages
English
Full Professional
Timeline
Logistics Manager
Fortigo Freight Services
05.2021 - Current
Warehouse Manager
UPS
08.2017 - 05.2021
Dispatch Supervisor
UPS
01.2015 - 08.2017
Dispatch Coordinator
UPS
11.2014 - 01.2015
Warehouse Associate
UPS
06.2013 - 11.2014
Senator O'Connor College School
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