Vithana Gamage Shamalie Renuka Nandadasa
Saskatoon,Saskatchewan
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
1
1
year of professional experience
Work History
Insurance Agent
American Income Life Insurance Company
02.2023 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Obtained underwriting approval by completing application for coverage.
Education
Bachelor of Science - Medicine
University of Kalaniya
Sri LankaLicense Certificate - Insurance Management
Remic College
04.2023
Skills
- Client Retention
- Policy Renewals
- Customer Service
- Client Relations
- Lead Development
- Customer Follow-Up
- Leads Prospecting
- Account Management
- CRM Software
Languages
English
Full Professional
Timeline
Insurance Agent
American Income Life Insurance Company
02.2023 - Current
Bachelor of Science - Medicine
University of Kalaniya
License Certificate - Insurance Management
Remic College
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