Business Management: overseeing all aspects of business operations, including strategy development, financial management, and customer acquisition.
Fleet Management: maintaining and expanding a fleet of high-end vehicles, ensuring they were in top condition and met luxury standards.
Client Relations: providing exceptional service to high-profile clients, building and maintaining strong relationships to ensure satisfaction and repeat business.
Team Leadership: recruiting, training, and managing drivers and administrative staff, fostering a culture of professionalism and reliability.
Marketing and Branding: developed marketing strategies to position the company as a leader in luxury transportation, including online presence and promotional campaigns.
Scheduling and Coordination: overseeing the scheduling of transportation services to ensure punctuality and seamless experiences for clients.
Quality Assurance: implementing and monitoring service quality standards to meet and exceed client expectations.
Compliance and Safety: ensuring adherence to local, state, and federal transportation regulations and safety protocols.
Vendor Relations: negotiating with suppliers and service providers for vehicle maintenance, insurance, and other operational needs.
Operation Manager
Rainbow Movers
11.2019 - 02.2023
Team Management: creating an individual schedule for employees, supervising and coordinating daily activities to insure timely and efficient service, quality control of work performed
Hiring employees
Company budget oversight
Monitoring material deliveries and negotiating prices
Customer service manager training and assistance in solving customer problems
Assistance in work and training of the sales manager and his subordinates
Collaboration with the company accountant and control over salary payments
Maintaining trucks in good technical condition, finding mechanics to repair trucks, finding spare parts to repair trucks, processing all permits for trucks, monitoring loading and unloading and truck cleanliness, monitoring drivers and training them in driving training, assistance and monitoring drivers in emergency situations.
Logistics coordination: searching for hotels, plane tickets and helping with unloading in other states, planing and optimizing routes for local and long distance moving operations
Сoordination of vaults deliveries to the company's storage and quality control of the storage manager's work
Manager
Burda Windows
09.2016 - 02.2018
Team Supervision: managing and supervising a team of 16 employers, ensuring efficiency and compliance with project timelines.
Purchasing: oversaw procurement of materials and supplies, ensuring cost efficiency and timely delivery to job sites.
Quality Control: inspecting completed installations to ensure compliance with company standards and customer satisfaction.
Safety Oversight: coordinating and monitoring work performed at heights under challenging weather conditions, ensuring adherence to safety protocols.
Project Coordination: scheduling and organizing installation projects, balancing workloads and optimizing team efficiency.
Performance Monitoring: assessing team performance, providing training, and implementing strategies to improve productivity.
Compliance: ensuring all work adhered to local building codes, regulations, and company safety policies.
Problem-Solving: addressing on-site challenges, such as weather delays or material shortages, with effective solutions to minimize disruptions.
Orchestra Manager
Grodnenskaya Oblastnaya Filarmonya
05.2013 - 06.2015
Rehearsal Coordination: planning and managing rehearsal and performance schedules for the orchestra.
Team Management: working closely with musicians and technical staff to ensure smooth operations.
Budget Oversight: developing and managing the orchestra’s budget, venue rentals, and other expenses.
Logistics Management: organizing the transportation, equipment, and booking hotels and flight tickets.
Contract Administration: preparing and negotiating contracts with musicians and other collaborators.
Performance Quality Control: ensuring high-quality performances by collaborating with the conductor to address issues.
Administrative Support: handling administrative tasks, including communications, scheduling, and record-keeping.
Event Planning: coordinating special events, tours, and community outreach programs involving the orchestra.
Problem-Solving: addressing challenges such as last-minute changes, musician substitutions, or venue issues to maintain performance standards.
Education
Master of Arts - Manager of Symphonic Orchestra
Shirokov Institute of Modern Knowledge
Minsk, Belarus
05-2016
Bachelor of Arts - Manager of Symphonic Orchestra
Belarusian State University of Culture And Arts
Minsk, Belarus
05.2013
Skills
Leading teams and supervising daily operations to ensure efficiency and quality
Planning schedules and coordinating deliveries to meet deadlines
Managing inventory and purchasing supplies to maintain stock availability
Ensuring compliance with safety regulations and quality standards
Solving problems and adapting to challenges in logistics and operations
Maintaining strong client relationships and addressing customer needs
Monitoring budgets and implementing cost-saving strategies
Overseeing performance and providing training to improve team productivity
Languages
English
Full Professional
Russian
Native or Bilingual
Polish
Full Professional
Timeline
Owner of Luxury Transportation
Ziva VIP Transportation
02.2023 - Current
Operation Manager
Rainbow Movers
11.2019 - 02.2023
Manager
Burda Windows
09.2016 - 02.2018
Orchestra Manager
Grodnenskaya Oblastnaya Filarmonya
05.2013 - 06.2015
Bachelor of Arts - Manager of Symphonic Orchestra
Belarusian State University of Culture And Arts
Master of Arts - Manager of Symphonic Orchestra
Shirokov Institute of Modern Knowledge
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