Vita Haynes
Duncan,BC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Nissan of Duncan
01.2022 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Sales Clerk
BC Lottery Corporation
05.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate service.
Office Manager
Libra Tree Service Ltd.
01.2017 - 11.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Office Clerk
KEPCO SPC Power Corp.
03.2009 - 09.2015
- Handled incoming business and client requests for information.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Office Assistant
Municipality of San Fernando
04.2002 - 05.2006
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Expedited document processing with accurate data entry and timely filing.
Education
Certificate in Computer Secretarial Education - Office Administration
University of The Visayas
Cebu City, 6000 Philippines08-2003
Skills
- Customer and client relations
- Microsoft Word
- Database entry
- Excel spreadsheets
- Mail handling
- Filing
- Data entry documentation
- Administrative operations
- Phone call answering
Languages
English
Native or Bilingual
Certification
Certificate of Computer Secretarial Education
Cooking
Cooking is more than just a hobby for me—it's a way to express creativity, unwind, and connect with others. I love experimenting with flavors and trying new recipes, whether it’s a simple comfort meal or something more adventurous. There’s something incredibly satisfying about turning fresh ingredients into a dish that brings people together, and I find joy in the process, from chopping vegetables to the final taste test. Cooking gives me the freedom to be both imaginative and mindful, and it’s a hobby I’ll never tire of.
Timeline
Sales Clerk
BC Lottery Corporation
05.2022 - 01.2023
Administrative Assistant
Nissan of Duncan
01.2022 - Current
Office Manager
Libra Tree Service Ltd.
01.2017 - 11.2022
Office Clerk
KEPCO SPC Power Corp.
03.2009 - 09.2015
Office Assistant
Municipality of San Fernando
04.2002 - 05.2006
Certificate of Computer Secretarial Education
Certificate in Computer Secretarial Education - Office Administration
University of The Visayas
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