Summary
Overview
Work History
Education
Skills
Timeline
Generic

Viswa Teja Ravuri

Vancouver,BC

Summary

Summary
A highly motivated and detail-oriented individual with a Master’s degree in Cybersecurity and hands-on experience as a Data Engineer during a 6-month internship at TD. Possesses a strong foundation in data management, security protocols, and threat analysis. Well-versed in analyzing complex data sets and identifying potential risks and vulnerabilities. Eager to transition into a SOC Analyst role, bringing a solid understanding of cybersecurity principles and a passion for protecting and defending digital assets. Demonstrates the ability to learn quickly, adapt to fast-paced environments, and contribute to security operations by leveraging technical skills in data analysis, incident response, and threat detection.

Overview

5
5
years of professional experience

Work History

Concierge

Securiguard Services
11.2023 - Current
  • Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
  • Maintained accurate and up-to-date records of guest information.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Utilized variety of organizational and communication skills to drive guest satisfaction.
  • Trained new concierge staff, ensuring consistent high level of service across team.
  • Greeted guests upon arrival by providing warm welcome.
  • Provided accurate information regarding local attractions, restaurants and activities.
  • Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
  • Upheld hotel policies and procedures by providing high level of customer service.

Data Engineer

TD Bank
03.2022 - 08.2022
  • Managed security monitoring tools and SIEM platforms, analyzing over 10,000 events per day to identify and mitigate threats
  • Provided detailed security incident reports and recommendations, leading to 30% reduction in repeat incidents
  • Collaborated on ETL (Extract, Transform, Load) tasks, maintaining data integrity and verifying pipeline stability.
  • Conducted extensive troubleshooting to identify root causes of issues and implement effective resolutions in a timely manner.
  • Enhanced data quality by performing thorough cleaning, validation, and transformation tasks.
  • .Fine-tuned query performance and optimized database structures for faster, more accurate data retrieval and reporting.
  • Led end-to-end implementation of multiple high-impact projects from requirements gathering through deployment and post-launch support stages.
  • Collaborated with cross-functional teams for seamless integration of data sources into the company''s data ecosystem.
  • Optimized data processing by implementing efficient ETL pipelines and streamlining database design.
  • Migrated legacy systems to modern big-data technologies, improving performance and scalability while minimizing business disruption.
  • Designed scalable and maintainable data models to support business intelligence initiatives and reporting needs.
  • Established and secured enterprise-wide data analytics structures.
  • Designed data models for complex analysis needs.
  • Managed identification, protection and use of data assets.
  • Planned and installed upgrades of database management system software to enhance database performance.
  • Developed and delivered business information solutions.
  • Automated routine tasks using Python scripts, increasing team productivity and reducing manual errors.
  • Established robust monitoring processes to detect system anomalies.

Concierge

CMI Concierge & Security
02.2020 - Jan 2021
  • Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
  • Prioritized safety by remaining vigilant for potential security threats and reporting suspicious activity promptly when required.
  • Supported event planning efforts, contributing to the successful execution of memorable occasions.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.
  • Maximized guest satisfaction by promptly addressing concerns and resolving issues.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.

Education

CompTIA Security+ -

CompTIA

Master of Science - Cyber Security

New York Institute of Technology
Vancouver, BC
03-2020

Skills

  • User Identity Management
  • Source Code Management
  • Resilient Work Ethic
  • Critical Analysis
  • Research abilities
  • Security policies
  • Incident response
  • Vulnerability assessment
  • Nmap scanning
  • SIEM management
  • AWS networking configuration
  • AWS Security
  • Cloud infrastructure management
  • Database security
  • Disaster recovery
  • Backup and recovery
  • Python Scripting Abilities
  • Physical security

Timeline

Concierge

Securiguard Services
11.2023 - Current

Data Engineer

TD Bank
03.2022 - 08.2022

Concierge

CMI Concierge & Security
02.2020 - Jan 2021

CompTIA Security+ -

CompTIA

Master of Science - Cyber Security

New York Institute of Technology
Viswa Teja Ravuri