Viswa Teja Ravuri
Vancouver,BC
Summary
Summary
A highly motivated and detail-oriented individual with a Master’s degree in Cybersecurity and hands-on experience as a Data Engineer during a 6-month internship at TD. Possesses a strong foundation in data management, security protocols, and threat analysis. Well-versed in analyzing complex data sets and identifying potential risks and vulnerabilities. Eager to transition into a SOC Analyst role, bringing a solid understanding of cybersecurity principles and a passion for protecting and defending digital assets. Demonstrates the ability to learn quickly, adapt to fast-paced environments, and contribute to security operations by leveraging technical skills in data analysis, incident response, and threat detection.
Overview
5
5
years of professional experience
Work History
Concierge
Securiguard Services
11.2023 - Current
- Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
- Maintained accurate and up-to-date records of guest information.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Trained new concierge staff, ensuring consistent high level of service across team.
- Greeted guests upon arrival by providing warm welcome.
- Provided accurate information regarding local attractions, restaurants and activities.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Upheld hotel policies and procedures by providing high level of customer service.
Data Engineer
TD Bank
03.2022 - 08.2022
- Managed security monitoring tools and SIEM platforms, analyzing over 10,000 events per day to identify and mitigate threats
- Provided detailed security incident reports and recommendations, leading to 30% reduction in repeat incidents
- Collaborated on ETL (Extract, Transform, Load) tasks, maintaining data integrity and verifying pipeline stability.
- Conducted extensive troubleshooting to identify root causes of issues and implement effective resolutions in a timely manner.
- Enhanced data quality by performing thorough cleaning, validation, and transformation tasks.
- .Fine-tuned query performance and optimized database structures for faster, more accurate data retrieval and reporting.
- Led end-to-end implementation of multiple high-impact projects from requirements gathering through deployment and post-launch support stages.
- Collaborated with cross-functional teams for seamless integration of data sources into the company''s data ecosystem.
- Optimized data processing by implementing efficient ETL pipelines and streamlining database design.
- Migrated legacy systems to modern big-data technologies, improving performance and scalability while minimizing business disruption.
- Designed scalable and maintainable data models to support business intelligence initiatives and reporting needs.
- Established and secured enterprise-wide data analytics structures.
- Designed data models for complex analysis needs.
- Managed identification, protection and use of data assets.
- Planned and installed upgrades of database management system software to enhance database performance.
- Developed and delivered business information solutions.
- Automated routine tasks using Python scripts, increasing team productivity and reducing manual errors.
- Established robust monitoring processes to detect system anomalies.
Concierge
CMI Concierge & Security
02.2020 - Jan 2021
- Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
- Prioritized safety by remaining vigilant for potential security threats and reporting suspicious activity promptly when required.
- Supported event planning efforts, contributing to the successful execution of memorable occasions.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Education
CompTIA Security+ -
CompTIA
Master of Science - Cyber Security
New York Institute of Technology
Vancouver, BC03-2020
Skills
- User Identity Management
- Source Code Management
- Resilient Work Ethic
- Critical Analysis
- Research abilities
- Security policies
- Incident response
- Vulnerability assessment
- Nmap scanning
- SIEM management
- AWS networking configuration
- AWS Security
- Cloud infrastructure management
- Database security
- Disaster recovery
- Backup and recovery
- Python Scripting Abilities
- Physical security
Timeline
Concierge
Securiguard Services
11.2023 - Current
Data Engineer
TD Bank
03.2022 - 08.2022
Concierge
CMI Concierge & Security
02.2020 - Jan 2021
CompTIA Security+ -
CompTIA
Master of Science - Cyber Security
New York Institute of Technology
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